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Scott Clark Toyota
Matthews, NC
4,650 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,650 reviews
July 31, 2022
Fixed one issue and caused or didn’t catch another that they should have repaired. they should have repaired. More
by joerossdavis
Employees Worked With
July 30, 2022
Absolutely wonderful to deal with. And a really great, well provided waiting facility. It all made for a very enjoyable afternoon! And a really great, well provided waiting facility. It all made for a very enjoyable afternoon! More
by AS
Employees Worked With
July 29, 2022
Highly professional and efficient. Billy, was terrific and very professional in taking care of my car. Thanks guys, Gene B. Charlotte Billy, was terrific and very professional in taking care of my car. Thanks guys, Gene B. Charlotte More
by Golfer-the "ace"
Employees Worked With
July 28, 2022
Always great service at Scott Clark! Really like their quiet room and quick service! Thanks! Really like their quiet room and quick service! Thanks! More
by Jhave
Employees Worked With
July 28, 2022
I received great courtesy throughout the whole process of getting my vehicle serviced, including an accurate time frame, which prompted Roy to get me a loaner vehicle. getting my vehicle serviced, including an accurate time frame, which prompted Roy to get me a loaner vehicle. More
by Double D
Employees Worked With
Roy Angus Jr., Nautica Maxwell
July 28, 2022
Marshall always knows what I need. done in less than one hour. Thanks so much done in less than one hour. Thanks so much More
by Slhaley63
Employees Worked With
July 26, 2022
You did a great job with the last maintenance of my card. Very good service. Very good service. More
by Hm
Employees Worked With
July 25, 2022
Bought a car from them recently, customer service was pretty good on the surface, but the sales and finance team lack integrity. They wanted to upsell me on a service plan and spent 15 minutes doing so, pretty good on the surface, but the sales and finance team lack integrity. They wanted to upsell me on a service plan and spent 15 minutes doing so, but cenventially failed to mention a $1300 maintenance fee. It was on one of the papers I signed, but then again they had me sign 20 of them. Now they won't answer calls or respond to emails asking about passing this cost on to the customer and what they even did that cost that much. Technically not illegal, but scam adjacent. Can't even get into contact to cancel the service plan, would prefer to spend that money with a business I can actually trust. More
by stevensmicah
