Scott Clark Toyota - Service Center

Marshall Moore was very personable. Very busy but got me out as soon as he could. Very busy but got me out as soon as he could. More

The promise time of repair was accurate. . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape . the waiting area coffe and food pleasant. Keeping this 2014 Avalon in top shape More

great work! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! repair ended up a very easy fix, not sure many dealer service centers would have been as ethical as Scott Clark! thanks guys!!! More

Excellent service, thank you very much. I appreciate the cheerfulness of the employees. Thank you. I appreciate the cheerfulness of the employees. Thank you. More

I’ve been here 2 hours for filters and tire rotation unexceptable. App was 11:30 unexceptable. App was 11:30 More

Wonderful dealership but missed my vote on service. Pre scheduled appointment at 10:00 and not complete until after several hours. Parts associate was spitting tobacco spit from his dip into a clear Pre scheduled appointment at 10:00 and not complete until after several hours. Parts associate was spitting tobacco spit from his dip into a clear plastic bottle while assisting us. If you schedule an appointment for service… it should be completed in time quoted. Oil change; tire rotation and balance aren’t major events. Why would that take 4+ hours? No update given via text and until we got involved… no progress. More

very helpful with service and Eric let me know what was goin on with my car throughout process goin on with my car throughout process More

As posted from my recent google review and echoing here. The service from Julie was not the best experience for me and I hope the facility is taking action overall. Seek retraining, counseling, or some ot The service from Julie was not the best experience for me and I hope the facility is taking action overall. Seek retraining, counseling, or some other career if necessary so that customers who come through this place of business may receive revolutionary experiences at Scott Clark Toyota as it should be on service visits or any visit and to give better reviews. More

The oil change process is where it was noticed that it was necessary to realign. I appreciate the inspection process. was necessary to realign. I appreciate the inspection process. More

It took over 2 months to get my tag. I have called the dealership probably 30 times and left over 10 messages and have only received a callback once and it was days later. The service de I have called the dealership probably 30 times and left over 10 messages and have only received a callback once and it was days later. The service department put the wrong oil in my car the first time that I got an oil change in my brand new car. They left my hood open during my 5,000 service on 7/26/24. It was only my 2nd time there. I drove down the highway and had to pull over and shut it. These are basic things that should never happen. It is just basic customer service. They did correct the oil change but only after I made them. They tried to tell me that it was the right oil. That’s why I will give them a 3 star. If it doesn’t get better, I will do a one star review on google. More