Scott Clark Toyota - Service Center

Very good despite long wait As always, I received professional and quality service and attention. Upon arriving (I had an appointment) there were probably 5 people who asked if I As always, I received professional and quality service and attention. Upon arriving (I had an appointment) there were probably 5 people who asked if I had been helped. They would then walk away and I wouldn't see them again. Finally, I got out of the car and eventually someone did come to help. That's small potatoes but worth noting. I ended up needing tires, an alignment, state inspection. air filter and the usual routine maintenance. It was a three hour wait and I was beginning to wonder. At one point, the agent came out and said they only had 3 tires but he would put me in a loaner; A few minutes later he came back and said they found another tire. He didn't know what had gone wrong there. While waiting, I ran into the saleman Jimmy Nguen (spelling???) who sold me the car. I told him I had recently paid it off and he reminded me that I had GAP insurance and probably due a refund. He cheked on that and today it was confirmed that I'm due $648.77. It was definitely worth the wait. Had I not been so long, I might never have known this. So all is well that ends well. I really do like Scott Clark and would never think of buiying a car anyplace else. More

Very nice & super clean, as always. I scheduled my 15K mile service thru the website. There are no issues with the website scheduling, it's perfect for people like me who don't want to t I scheduled my 15K mile service thru the website. There are no issues with the website scheduling, it's perfect for people like me who don't want to talk to a human to do these things. The only issue with online scheduling is that the options to choose from were not exactly standard for the 15K mile service needed. Marshall, the service manager, said this seems to be common with online scheduling, so he corrected the service needs for 15K when I checked in. Despite the longer-than-necessary wait for the service being performed, it was a great experience. I'm always so surprised (and pleased) with the cleanliness of the service garage area, as this is not typical of garage-type locations. Marshall was so kind, very helpful, and I look forward to working with him in the future. More

Good service Good customer service. And it was quick service. I would definitely recommend it to different people. They checked all fluids did tire rotation and w Good customer service. And it was quick service. I would definitely recommend it to different people. They checked all fluids did tire rotation and washed my car at the end More

Good Service Department Scott Clark Toyota has been of service to my family for many years. Highly recommended. I would definitely purchase another vehicle from this dealer Scott Clark Toyota has been of service to my family for many years. Highly recommended. I would definitely purchase another vehicle from this dealership...employees are very professional. More

appropriate In and out in a timely manner. No trying to over sale needed repairs. Steve was great. Just to let you know, Crystal Kush has been my service consulta In and out in a timely manner. No trying to over sale needed repairs. Steve was great. Just to let you know, Crystal Kush has been my service consultant for years. She was off on my last visit. Steve was great, but wanted to say Crystal has been wonderful to me for years!!! Through three Camrys!!!! She is AWESOME!!!!!! More

Great service Marshall is always very helpful and walks us through anything we need done to the car to make sure we understand everything. We will be back for sure Marshall is always very helpful and walks us through anything we need done to the car to make sure we understand everything. We will be back for sure! More

Excellent service always. Always efficient. Direct courteous customer service. Never feel taken-advantage-of. Appreciate y’all. Welcoming. Appreciate the coffee bar. Enjoy all Always efficient. Direct courteous customer service. Never feel taken-advantage-of. Appreciate y’all. Welcoming. Appreciate the coffee bar. Enjoy all the magazines. Service appointments when I need them - like lots of availability on the weekend. More

Honest Service Manager My service manager, Marshall Moore, was very honest and did not try to push unnecessary or premature repairs or services on me. If I feel I can trust My service manager, Marshall Moore, was very honest and did not try to push unnecessary or premature repairs or services on me. If I feel I can trust a dealership I will continue being a customer. When I feel that I am dealing with dishonesty, as is the culture with auto dealerships, I will opt to use independent mechanics. More

I won’t take my cars anywhere else. :) I always feel well taken care of at Scott Clark Toyota. I bring my Corolla and Prius in for services and anytime there’s an issue with either vehicle. I always feel well taken care of at Scott Clark Toyota. I bring my Corolla and Prius in for services and anytime there’s an issue with either vehicle. Even if there’s an issue that I’m not happy about, I feel the explanation is always honest and in my best interest. The pricing seems competitive, but even if I could save a few dollars somewhere else, I wouldn’t trust them as much. Thank you Justin Bustle for always taking good care of me. More