Scranton Cadillac GMC of Vernon - Service Center

Jonathan was very helpful and understanding with my circumstances when Scranton looked at my car. The entire experience was very easy and great. I would recommend Scranton for service. circumstances when Scranton looked at my car. The entire experience was very easy and great. I would recommend Scranton for service. More

Billy was extremely polite, professional and prompt. Glad we dealt with him and look forward to working with him in the future!!! Glad we dealt with him and look forward to working with him in the future!!! More

If I could give a negative I would. He was the absolute worst service manager I’ve ever encountered. I strongly urge people not to do business at this establishment. Rob was yelling at He was the absolute worst service manager I’ve ever encountered. I strongly urge people not to do business at this establishment. Rob was yelling at me in front of my four year old. Then told me “I don’t want to fix your car” after canceling numerous appointments and not fixing the same issue four different times. Completely inappropriate and disgusting. Stay away! More

never kept their promisses, always get something in writing. sales person was not working there anymore and told me to call certain people with no help. writing. sales person was not working there anymore and told me to call certain people with no help. More

Quality customer service, which was very much appreciated! Would consider buying another vehicle in the future. appreciated! Would consider buying another vehicle in the future. More

We got a second opinion for much much less. Like they’re trying to get every penny and then some with their outrageous diagnostic fee. Like they’re trying to get every penny and then some with their outrageous diagnostic fee. More

Was very please with the initial presentation but was a little displease with the finance at the end. With my credit score I should have gotten a better rate. . little displease with the finance at the end. With my credit score I should have gotten a better rate. . More

Robert kept me well inform on all repairs to my car as iy took 3 days. I would highly recommend Scranton Cadillac for all repairs. took 3 days. I would highly recommend Scranton Cadillac for all repairs. More

They lied . Bunch of crooks Tom and Megan I wrote a let to and there no better Bunch of crooks Tom and Megan I wrote a let to and there no better More

Great service. Explanation of work was perfect. Communication was awesome. i will continue to use the service department here in Vernon. Billy and the rest of the s Explanation of work was perfect. Communication was awesome. i will continue to use the service department here in Vernon. Billy and the rest of the service department were super helpful and super pleasant to work with. Keep up the great work. Thank you. More