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Scranton Chevrolet of Norwich
Norwich, CT
2,033 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,033 reviews
April 21, 2024
Service has gone down dramatically. Disappointed in my last service took 3 attempts to get 1 thing done and was charged for a service I never requested Disappointed in my last service took 3 attempts to get 1 thing done and was charged for a service I never requested More
by rhatch2890
Verified CustomerEmployees Worked With
Helpful April 20, 2024
I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always friendly and listen to what I have to say More
by bruceminer
Employees Worked With
April 17, 2024
I did reach out and I received sub par help. AND since contacting this dealer, I've received non stop phone calls and texts from EVERY Chevrolet dealer in MA RI and CT. Because of this and the AND since contacting this dealer, I've received non stop phone calls and texts from EVERY Chevrolet dealer in MA RI and CT. Because of this and the low level of help I received, I certainly will not be buying any Chevrolet from any of these dealers. More
by Rudd
April 16, 2024
Terry was great in getting the warranty company to cover expenses and good communication between us expenses and good communication between us More
by OTHOWALLY1974
April 15, 2024
The Scranton team are top notch. The technician Ed is brilliant. The continuous communication is greatly appreciated.. because of Scranton Chevrolet’s team, I have sent Corvette The technician Ed is brilliant. The continuous communication is greatly appreciated.. because of Scranton Chevrolet’s team, I have sent Corvette owners to the dealership for service. More
by jim.ferreira
April 13, 2024
Great experience, got me right in and had great follow up! Looking forward to servicing both of my vehicles at Scranton Chevy! up! Looking forward to servicing both of my vehicles at Scranton Chevy! More
by Audio4ya2c
April 13, 2024
The service we have been receiving has been excellent We have had a quick turnaround for vehicle maintenance which helps our operation immensely We have had a quick turnaround for vehicle maintenance which helps our operation immensely More
by bruceminer
Employees Worked With
April 13, 2024
My purchase of my 2020 XT5 went perfect! The vehicle required engine service which they took care of promptly before scheduling delivery. Nicco Brown was extremely helpful in answering all m The vehicle required engine service which they took care of promptly before scheduling delivery. Nicco Brown was extremely helpful in answering all my questions about the vehicle prior to my purchase. The dealership worked very hard to finalize the financing and scheduled signing of the paperwork via Maverick in a timely manner. They set up a pick up and delivery to my home that went flawless. I wouldn't hesitate to purchase another vehicle with Scranton Chevrolet. I highly recommend them. More
by Glen Wodnicki
April 12, 2024
Extremely fast and efficient lease purchase. Customer service and vehicle knowledge best I have ever experienced. Highly recommend. Customer service and vehicle knowledge best I have ever experienced. Highly recommend. More
by caleb.g.clark
