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Scranton Chevrolet of Norwich
Norwich, CT
2,026 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,027 reviews
April 29, 2024
Took my 2019 Chevy Colorado in because the thermostat wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even got a shuttle ride to work. Thank you Scranton Chevrolet!! More
by mcartier
Verified Customer
Helpful April 28, 2024
Rich and Matt were great to work with. Found the truck I needed and made the buying process very easy Found the truck I needed and made the buying process very easy More
by paul catalano
April 24, 2024
service department was great! sales department was beyond horrible ! felt like my business was not appreciated poor form in my opinion sales department was beyond horrible ! felt like my business was not appreciated poor form in my opinion More
by JAKEDADA27
April 24, 2024
Even with delays caused by my crazy life they continued to work with me and my bank to get me the car that worked for my family needs now and should work in the foreseeable future. They also took care of t to work with me and my bank to get me the car that worked for my family needs now and should work in the foreseeable future. They also took care of the out of state registration. More
by thomasstaley973
April 21, 2024
Service has gone down dramatically. Disappointed in my last service took 3 attempts to get 1 thing done and was charged for a service I never requested Disappointed in my last service took 3 attempts to get 1 thing done and was charged for a service I never requested More
by rhatch2890
Employees Worked With
April 20, 2024
I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always friendly and listen to what I have to say More
by bruceminer
Employees Worked With
April 17, 2024
I did reach out and I received sub par help. AND since contacting this dealer, I've received non stop phone calls and texts from EVERY Chevrolet dealer in MA RI and CT. Because of this and the AND since contacting this dealer, I've received non stop phone calls and texts from EVERY Chevrolet dealer in MA RI and CT. Because of this and the low level of help I received, I certainly will not be buying any Chevrolet from any of these dealers. More
by Rudd
April 16, 2024
Terry was great in getting the warranty company to cover expenses and good communication between us expenses and good communication between us More
by OTHOWALLY1974
April 15, 2024
The Scranton team are top notch. The technician Ed is brilliant. The continuous communication is greatly appreciated.. because of Scranton Chevrolet’s team, I have sent Corvette The technician Ed is brilliant. The continuous communication is greatly appreciated.. because of Scranton Chevrolet’s team, I have sent Corvette owners to the dealership for service. More
by jim.ferreira
