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Scranton Chevrolet of Norwich
Norwich, CT
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,288 reviews
February 16, 2022
They were friendly, fast, communicated in a timely manner, and the service center was very clean. manner, and the service center was very clean. More
by bbacon
Verified Customer
February 15, 2022
A great experience! ! First time buying a car and never felt pressured into anything I wasn’t comfortable with. What a great team of people who made sure I was getting wh ! First time buying a car and never felt pressured into anything I wasn’t comfortable with. What a great team of people who made sure I was getting what I wanted More
by MALLORYTERRY13
February 15, 2022
Sales person was very kind and knowledgeable. We were greeted with a smile in the handshake every time we went We were greeted with a smile in the handshake every time we went More
by Davescarpremod
Employees Worked With
February 14, 2022
They’re very helpful and very communicative, approachable and is one of the best so far and is one of the best so far More
by Francis
February 12, 2022
I had an issue at the previous visit but they were very responsive and rectified that. I was very pleased with the service and how they reached out to make sure I was completely satisfied. responsive and rectified that. I was very pleased with the service and how they reached out to make sure I was completely satisfied. More
by DBULKLEY62
Employees Worked With
Rick?
February 10, 2022
Polite courteous and very helpful. Very knowledgeable. Was asked to join through a text message for a video inspection which was never received. Was asked to join through a text message for a video inspection which was never received. More
by Danny
Employees Worked With
Brennan Doehring
February 10, 2022
Excellent and informative service. Took great interest in finding the truck I was looking for. Took time to go over and explain details and features of the truck. When bought thoroughly explained all paper w finding the truck I was looking for. Took time to go over and explain details and features of the truck. When bought thoroughly explained all paper work and made sure I understand all details and answered all questions. More
by WHITING'S
February 10, 2022
I took my car there to have a sensor replaced. They told me the job was a 2.5 hour job. It took them two days to in form me that the sensor they had in stock was defective and wouldn’t learn. Had to wait a me the job was a 2.5 hour job. It took them two days to in form me that the sensor they had in stock was defective and wouldn’t learn. Had to wait a third day for them to get another sensor in. When I got my car back that day I didn’t notice that my break light were on consistently. I didn’t notice this till I used my car a few days later to Goto work early in the am and noticed that my break lights were on. My car also had new codes when I used a code reader I noticed that my dash board witch was removed to replace the sensor wasn’t even lined up correctly and my hood latch was in accessible. I took my car back here. Was informed my car was not safe to drive. And that they needed to replace a break sensor that was broken during the installation of the first sensor. I inquired about being able to use a loaner car so I could still get to work. Was told there were none at the time and if one came in I was at the top of the list. Let’s just say I didn’t get a car and I didn’t get to work the next day. More
by JJPEASLEE
