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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,288 reviews

December 30, 2021

Dealer was on top of informing us when truck would be delivered and welcoming at the door. More

by Nick.camp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
Dec 30, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for your patience Nick!! It is regular now to buy and wait for it to arrive in these crazy times. I am glad we had it in the pipeline and could get the right truck delivered to you the right way. Thanks for your business and review. happy New Year! Dominick Salemi General Sales Manager

December 28, 2021

Tell people they were very friendly answered all the questions that I had showed me what they did inspect and what they exactly came out with I would always go there More

by DEBORAHCOLEBUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Doehring
Dec 30, 2021 -

Scranton Chevrolet of Norwich responded

Thank you Deborah for the details of your experience! We are happy we were able to provide you with the dervice that you deserve. We will see you next time and Happy New Year! Dominick Salemi General Sales Manager

December 28, 2021

Despite the Covid numbers rising recently Scranton Chevrolet continued to provide exceptional service to our company and our fleet of vehicles Tammy has always been there when there has been questio More

by bruceminer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Brennan Doehring
Dec 30, 2021 -

Scranton Chevrolet of Norwich responded

We appreciate you and your business Bruce. Thank you for your continued patronage and we value the relationship very much. Have a safe and happy New Year and we will see you in 2022! Dominick Salemi General Sales Manager

December 23, 2021

Everyone at the dealership was friendly, helpful and knowledgeable. I really appreciated the extra lengths they went to to enable me to druve home that day with my new truck. More

by FRIEDMANNELECTRIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
Dec 23, 2021 -

Scranton Chevrolet of Norwich responded

We are happy that we could help you and your business the way you deserve! Thank you for choosing Scranton Chevy and we look forward to a great partnership for years to come. Thanks again! Dominick Salemi General Sales Manager

December 21, 2021

Great and friendly staff helped me find the vehicle that was right for me awesome dealer More

by MUDHEAD65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Scranton Chevrolet of Norwich responded

Thanks for letting everyone know about your experience Mudhead! We thank you for the opportunity to earn your business and we will see soon for your first service. Thanks again! Dominick Salemi General Sales Manager

December 18, 2021

Had the best experience at Scranton, Steve the salesman treated me like Royalty. I am extremely happy with my purchase. Herb B. More

by hhalfcrow57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Murphy Sr.
Dec 23, 2021 -

Scranton Chevrolet of Norwich responded

We are happy that we could provide you the royal treatment Herb! Thank you for providing us the opportunity to serve you. Enjoy that vehicle and thank you again! Dominick Salemi General Sales Manager

December 18, 2021

The sales experience we had was awesome. Steve was really nice and not pushy. I will definitely come back to Scranton for future car purchases. My only complaint is the cleaning/ detailing of the truck. The More

by sblanchette01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
Dec 23, 2021 -

Scranton Chevrolet of Norwich responded

Thank you very much for taking the time to tell us about your experience and you have our apologies that these items were missed during the cleaning of your vehicle as that is NOT our standard. Steve will be in touch today to set a time to reclean the vehicle to the proper standard. Your comments will make our team better and we appreciate it. Thanks again. Dominick Salemi General Sales Manager

December 17, 2021

Excellent experience. Steve was very upfront and helpful with everything. I would highly recommend this dealership and Steve for assistance. More

by JPLCONSTRUCTION1915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Murphy Sr.
Dec 23, 2021 -

Scranton Chevrolet of Norwich responded

We are happy that you are happy JPL. Thank you for your business and for letting everyone know about your great experience. Enjoy the vehicle!! Dominick Salemi General Sales Manager

December 16, 2021

Did timely work. Disappointed that they did not put air in tires, correct tire sensors after they rotated tires and left windshield washer fluid low. After leaving a review, was contacted by service manage More

by sped1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

We had a awesome experience, very happy with our new vehicle!! Very satisfied with the way we were treated, we were treated like family ❤️ Thanks again for Everything!! More

by NANEGARDNER101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Scranton Chevrolet of Norwich responded

Nanegardner thank you very much for allowing us to earn your business. We love to hear when we get it right and we hope you enjoy your vehicle! Dominick Salemi General Sales Manager

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