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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,288 reviews

November 22, 2021

Easy buying processGreat communication Pleasure to deal Easy buying process Great communication Pleasure to deal with Paperwork all ready for completion of car buying More

by Atwaterbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy and Ed Haddad
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words, your review, and especially your business Atwaterbury! We appreciate you all around and hope you enjoy your vehicle. See you for service!! Dominick Salemi General Sales Manager

November 22, 2021

Tammy and Rico great ! Stopped in without appointment ended up with then giving me a ride to work . Work was completed, paid for the repairs over the phone and arranged to pick my vehicle up after hour More

by Wchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for your business and great review of your experience Wchurch! We appreicate you. Dominick Salemi General Sales Manager

November 20, 2021

Service was quick and efficient. I could wait for my car which is what I require. More

by KRyan27620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
November 19, 2021

Excellent service professionals with care and compassion demonstrated on every level for their customers without exception. More

by C Baldoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
November 18, 2021

They ordered the wrong tires for my car and told me it would be an hour and a half then took over 3 hrs to complete. They also scheduled my wife for tires then the day of the service they say she isn't in More

by JUSTINMINER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Terrible! Just really really bad! I would get into details but they honestly aren't worth more time. More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendon
November 18, 2021

Rico did a great job. I would definitely recommend and will return for future service. Thank you very much! More

by BIRDWATCHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
November 13, 2021

Had my 2018 GMC Sierra serviced. Friendly staff quick service, technician was very knowledgeable. Like the video service report. More

by TEDONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Soto-Valentin
November 12, 2021

Didn’t have to wait a long time to get an appointment and the service advisor kept me informed during the entire visit More

by Robheibel83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Robheibel83 responded

Great visit all around

November 10, 2021

Professional, honest, timely and they seem to truly care about their customers. Thank you very much! More

by LKEENAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan
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