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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
Verified Customer
October 23, 2021
Very poor customer service. Continuously made promises that were not kept for servicing my car and excuses had been thrown at me left and right. that were not kept for servicing my car and excuses had been thrown at me left and right. More
by GPLUSK
Employees Worked With
October 14, 2021
Kamila in sales & the serv dept are the best ! we are always well taken care of always well taken care of More
by BOMOTORSPORTS2
Employees Worked With
Other Employees :
Rico Bozzini, David Tignonsini
October 14, 2021
Always the best whenever I go there. Bought my last two automobiles from them!! Professional. automobiles from them!! Professional. More
by BIGBLACKY187
Employees Worked With
October 12, 2021
They made me feel unwelcome and the service itself was pretty lazily done. I won't go back again. I'd prefer to go to Gates Buick in North Windham where the service dept is friendly and the service is tho pretty lazily done. I won't go back again. I'd prefer to go to Gates Buick in North Windham where the service dept is friendly and the service is thorough. More
by mperry9857
Employees Worked With
No
October 08, 2021
Awesome experience. Had car I was interested in ready to go for a drive. Gave me full review and options on how to finance. Kamila was amazing and I was in my new car that very day. go for a drive. Gave me full review and options on how to finance. Kamila was amazing and I was in my new car that very day. More
by BGLENNEY
October 06, 2021
Had a scheduled oil change for 10am, a routine maintenance that should take no longer then 20 minutes, took over 2 hours. This is the 3rd time I’ve have vehicles maintained here and every time I’v maintenance that should take no longer then 20 minutes, took over 2 hours. This is the 3rd time I’ve have vehicles maintained here and every time I’ve waited hours! I was told that a wheel alignment would take maybe 2 hours because they were “a little behind” took over 5. The service center is over booking appointments and wasting people’s time. I work 3rd shift and things like this are an absolute inconvenience and I’m forced to get my maintenance done here or I “void” my warranty so I have no choice but to use this service center. This in no way reflects any one individual as everyone was polite and helpful! More
by DLB326
Employees Worked With
Rico Bozzini
