Scranton Chevrolet of Norwich

Clean. Everyone was very helpful and flexible with pricing and availability. Was not pressured into making any decisions and my concerns with purchasing were heard and respected pricing and availability. Was not pressured into making any decisions and my concerns with purchasing were heard and respected More

This was my first time at Scranton Chevrolet I signed up for my 7500 mi inspection and oil change online with MyChevy app. Great service and quick. Thanks Rico and staff for my 7500 mi inspection and oil change online with MyChevy app. Great service and quick. Thanks Rico and staff More

I’ve been taking my trucks to Scranton Chevy in Norwich for service for several years. Rico is always friendly, helpful and knowledgeable. Thank you. for service for several years. Rico is always friendly, helpful and knowledgeable. Thank you. More

Friendly and didn’t try to sell me stuff I didn’t need. I liked the video about my brake pads and tires. I do wish they had checked my cabin air filter. When I looked I needed a new one. At least they didn’t liked the video about my brake pads and tires. I do wish they had checked my cabin air filter. When I looked I needed a new one. At least they didn’t try to sell me something over priced. More

Kamilla went above and beyond for us, as well as Austin. This is our second vehicle purchase with Kamilla because she always comes through for us and gives us 100% all. This is our second vehicle purchase with Kamilla because she always comes through for us and gives us 100% all. More

Had pads/rotors replaced on the 24th. Excessive brake noise, did not feel believed when I described the issue. Came back on the 30th, took three hours to determine pads were defective. Was told pads/roto noise, did not feel believed when I described the issue. Came back on the 30th, took three hours to determine pads were defective. Was told pads/rotors would be replaced, but no pads available - give it a week. It has now been two weeks, no follow up calls. New rotors now no longer new. All the rest was fine, polite staff, prompt appointment, etc. More

Courteous staff. Great communication between departments. Their competence made the entire process stress free. I can’t say enough about what a pleasure it was to do business with this dealership. Their competence made the entire process stress free. I can’t say enough about what a pleasure it was to do business with this dealership. More

Cost in my option was ver high for an oil and filter change only at $70.14. Also took an hour and 20 minutes for what should be a simple process. When I seen my car sitting out side I questioned if it w change only at $70.14. Also took an hour and 20 minutes for what should be a simple process. When I seen my car sitting out side I questioned if it was done and the desk said he had forgot and the paper work would done in a few minutes at that point. A lot of room for improvement there. More

Brought car in for scheduled maintenance. Very good fast service. Easy drive up area to drop off the vehicle. Clean facility. No issues at all. service. Easy drive up area to drop off the vehicle. Clean facility. No issues at all. More

I went to look at a Blazer RS on June 8th and purchased the vehicle that day. I did, however, have to wait for the vehicle until July 24th which was of no fault of the dealership. Another customer had back the vehicle that day. I did, however, have to wait for the vehicle until July 24th which was of no fault of the dealership. Another customer had backed into the vehicle the day before I had gone to look at it, so the wait was for their insurance company to contact the dealership for the car to then be fixed. Josh, the salesman, was very helpful the entire time and kept me updated with the status of the vehicle. More