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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
January 02, 2021
Tammy was great as usual. Dropped off my truck for an oil change and some recalls, which were completed quicker than anticipated. Thank you Scranton Chevy. oil change and some recalls, which were completed quicker than anticipated. Thank you Scranton Chevy. More
by Matt
Verified CustomerEmployees Worked With
January 01, 2021
I Enjoyed working with Josh Dickinson, he's a very nice guy as well as knowledgeable. Always goes above an beyond. James in finance is awesome i really enjoy his truthfulness its very much appreciated. guy as well as knowledgeable. Always goes above an beyond. James in finance is awesome i really enjoy his truthfulness its very much appreciated. More
by PGEOPPO75
Employees Worked With
Josh Dickson, James Mitchell
December 31, 2020
The service was prompt. I scheduled my service for 3pm. I always drop it off on days I work so if there is a open slot your team can fit it in. My trucks service was completed by 10am. Very convenien I always drop it off on days I work so if there is a open slot your team can fit it in. My trucks service was completed by 10am. Very convenient. More
by Nwarner
Employees Worked With
December 31, 2020
Kamila is a great sales person always a positive experience I have bought three cars with her assistance will continue to rely on them For new vehicles and service experience I have bought three cars with her assistance will continue to rely on them For new vehicles and service More
by Rhodymike10
December 31, 2020
Diagnosed my vehicle to see what the problem was and went through the review of the diagnostics with me explaining each area and what was found through the review of the diagnostics with me explaining each area and what was found More
by Rhodymike10
Employees Worked With
Pete Cecchetti
December 30, 2020
My problem is NOT fixed! I brought my 2015 Cruze in because there was a fault somewhere, causing the tablet in the dash to blink on and off. It began to affect the instrument cluster, I was getting because there was a fault somewhere, causing the tablet in the dash to blink on and off. It began to affect the instrument cluster, I was getting a message saying Service Stabilitrack. I brought it in on Tuesday after I called to see if the part needed was there, since nobody called me. The problem is still happening. It was pretty bad on the way home this afternoon, and it was the entire dashboard. I want this fixed ASAP! More
by Panthera75
Employees Worked With
December 30, 2020
The buying process was very easy and everything was well explained to us. Our salesperson Kamila was awesome. We would recommend Scranton to everyone we know explained to us. Our salesperson Kamila was awesome. We would recommend Scranton to everyone we know More
by PETER.CAMP
Employees Worked With
December 28, 2020
1st time working with Tony he listen to me and got the problems solved.I've work with Tammy before and always appreciated her insight problems solved.I've work with Tammy before and always appreciated her insight More
by JOHNQUINN26
December 27, 2020
Although that have made good, they charged for parts that were not installed and over charged fir labor. No service label was installed on my windshield and the old one was never removed. It also took 5 hour were not installed and over charged fir labor. No service label was installed on my windshield and the old one was never removed. It also took 5 hours to replace the front brakes / rotors, oil change and evap valve...I’m frustrated that I drove over an hour to support this dealership. More
by Ebliz73
Employees Worked With
Benjamin - Service Advisor , Geoff Thielbar, Tony Dandonoli
December 27, 2020
Where to start this puts us at corvette number 2 from Matt, Joshua and the team. They helped me surprise wife with her C7 Z06 and now they helped wife surprise me with my C8 HTC. Once again another aweso Matt, Joshua and the team. They helped me surprise wife with her C7 Z06 and now they helped wife surprise me with my C8 HTC. Once again another awesome delivery and experience!!!! Thank you all at Scranton!!!!! More
by john410
Employees Worked With
Josh Dickson, James Mitchell, Jack Carpenter
