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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,286 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,286 reviews

November 25, 2020

Excellent service and very knowledgeable. Dealing with Kamila made purchasing a vehicle extremely easy and painless. I would recommend the dealership and it’s staff to anyone looking to purchase a vehicle More

by Alex S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran
Dec 28, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the glowing review Alex! Kamila works hard for her clients and we are pleased that you provided her an opportunity to show you personally. Enjoy that vehicle and thank you again! Dominick Salemi General Sales Manager

November 25, 2020

Recently purchased a used VW GTI from Bill Buswell and James Mitchel. Bill was very responsive and easy to work with and James gave me a great rate on financing and presented a compelling offer on an ext More

by mpsmithct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Buswell, James Mitchell, David Tignonsini
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

mpsmithct, thank you for choosing us for your business. There are a lot of dealers out there and we are proud to have earned it. Enjoy the GTI and thank you again! Dominick Salemi General Sales Manager

November 19, 2020

Dropped off my 2009 GMC Topkick C5500 to have it undercoated before winter. Everyone took good care of my needs. I am completely satisfied and will return next time I need your services. More

by John Christensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Scranton Chevrolet of Norwich responded

THANK YOU , NICE TO HEAR WHEN THINGS GO WELL

November 18, 2020

I worked with Joshua Dickson as my salesman, what a great experience no pressure very knowledgeable and just made the hole buying experience worth it. More

by TAYLORG83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, James Mitchell, Rico Bozzini, Joseph Baton, Mark Halloran, Tony Dandonoli
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

TAYLOR, thank you for the great review and for your business. Your experience is important to us and we appreciate hearing the kind words and enjoyed delivering you the vehicle. Thanks again! Dominick Salemi General Sales Manager

November 18, 2020

I went to the service dept with a on road problem. I was taken right in a the problem fixed within approximately 1 hour. I was treated quickly and professionally. Thanks again to the Service Dept. More

by dcormier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Thielbar
Nov 18, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for kind words glad we were here to help.

November 17, 2020

Scranton Chevy continues to be my perferred vehicle service facility. The service department personnel are personable, attentive, and informative. Whether you are having your engine serviced or tires More

by MASTER.BLASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words glad to provide your service needs.

November 17, 2020

Had a wonderful truck buying experience with Bill! I Was looking for a Chevy and came home with a Beautiful Dodge!!!! Thanks again Bill!!! Very satisfied customer. More

by Johnh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Buswell
Dec 28, 2020 -

Scranton Chevrolet of Norwich responded

John, We are very happy that you are happy! Thank you for your great review of the experience you had here and thank you of course for your business. Enjoy the vehicle and say hello when you are here for service! Dominick Salemi General Sales Manager

November 17, 2020

Everyone at the dealership was friendly, courteous, and very knowledgeable. I would recommend dealership to friends and family. Everything was explained from start to finish and all questions answered More

by YOYOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
Dec 28, 2020 -

Scranton Chevrolet of Norwich responded

YOYOY, we are glad we could help. Thank you for your business and a great review of the experience you had here. We appreciate you...enjoy the vehicle!! Dominick Salemi General Sales Manager

November 17, 2020

Very friendly staff! Haven’t bought a new car in 35 years, they explained and answered all my questions about buying a new car! Very happy with the service I received! More

by LAUREENROBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell, Jason Sheldon, Tony Dandonoli
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

Laureen, don't wait another 35 years to come to visit! Thank you for the great review and enjoy that car. We are happy you are happy! Dominick Salemi General Sales Manager

November 16, 2020

Capt Jack and Amanda were Fantastic! As a business owner I Appreciate excellent service and the Scranton Team was Awesome! First Rate Effort to make necessary repairs as quick as possible and get my truck b More

by rwhq2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda , Capt Jack , , Jack Carpenter, Mark Halloran
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