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Scranton Chevrolet of Norwich
Norwich, CT
2,286 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,286 reviews
November 13, 2020
Excellent dealership great service and top notch sales consultant! Worked with me to get the right numbers and very professional great job! Thank you again ! consultant! Worked with me to get the right numbers and very professional great job! Thank you again ! More
by JFARRELL6259
Verified Customer
November 12, 2020
A place where you can feel like your needs are important. Always willing to help ! Very friendly and told me that for the age of my suv that it still looks good. Always willing to help ! Very friendly and told me that for the age of my suv that it still looks good. More
by KLEINLOIS
November 08, 2020
Very bad communications amongst people there to the customers I was told it was gonna take an hour and a half to put a Tonnele cover on and mudflaps I was there for almost 4 hours from eight until 11 t customers I was told it was gonna take an hour and a half to put a Tonnele cover on and mudflaps I was there for almost 4 hours from eight until 11 three hours skews me ma’am I did make some comments of the place sucked people try to call me down and I didn’t understand what was going on because nobody has the xxxxx to say anything arm I walked him back to the mechanics room at 9:30 and nobody is working on my truck white people for people came in after me and they were in and out before I was so when you make a schedule appointment make sure they tell you the time More
by JOHNKRAUSE1961
Employees Worked With
Tudor Freeguard
November 07, 2020
Hi had blown my transmission a few years ago so every little noise I hear scares me with my car. My boyfriend knew right away what it was but I knew I would feel more comfortable having it checked out. S little noise I hear scares me with my car. My boyfriend knew right away what it was but I knew I would feel more comfortable having it checked out. So I took it to my favorite dealership and I had a full video within a few hours showing me the underneath part of my car and exactly what was wrong and it was explained to me so that I could understand. It was an easy comforting experience. More
by Sylenams
Employees Worked With
Joseph Baton
November 06, 2020
James, Josh and Bill did an excellent job and answered all my questions. Very satisfied with the friendly service. Would recommend this dealership for future purchases. Dealership observed all covid-19 pr all my questions. Very satisfied with the friendly service. Would recommend this dealership for future purchases. Dealership observed all covid-19 protocals so people can visit safely and be relaxed. Neat and clean. More
by Welder19
Employees Worked With
Josh Dickson, Bill Buswell, James Mitchell
November 06, 2020
The moment we walked in we were treated with respect. All the staff we encountered were friendly and helpful. Tudor met all our needs and went above and beyond to get us what we wanted and needed. Wh All the staff we encountered were friendly and helpful. Tudor met all our needs and went above and beyond to get us what we wanted and needed. When we signed all the paperwork the finance man was friendly and helpful and made the transaction almost painless. Everyone we encountered or dealt with deserves all 10's for excellence. More
by ksr91545
Employees Worked With
Tudor Freeguard, Mark Halloran
November 04, 2020
Salesman Josh and the finance advisor were both amazing through my buying process. Im very happy with my purchasing experience and the customer service I received! through my buying process. Im very happy with my purchasing experience and the customer service I received! More
by STACIMARIE0
November 04, 2020
Scranton Chevy in Norwich CT was really helpful and genuine! Nicco was amazing and made the process great for me! I will most definitely buy a car with you guys again! Thank you genuine! Nicco was amazing and made the process great for me! I will most definitely buy a car with you guys again! Thank you More
by JULIAGENEST
