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Scranton Chevrolet of Norwich
Norwich, CT
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,263 reviews
October 20, 2020
Kamila made my experience personal and I didn’t feel just like another sale. I live in Shelton and drove an hour plus to Scranton but it was worth it. Kamila and I did most of the deal through email and text like another sale. I live in Shelton and drove an hour plus to Scranton but it was worth it. Kamila and I did most of the deal through email and text and never did she pressure me. She went to bat for me and got me an awesome deal on my brand new 2020 Silverado trail boss. She even went above and beyond by arranging to pick up my truck because it was at the port. Overall very professional and courteous throughout the entire process and I would recommend them especially Kamila. More
by THEBIGREDBIKE
Verified Customer
October 20, 2020
Service was excellent - knowledgeable & friendly - but financing was uncomfortable from a COVID standpoint - mask insufficient - didn’t stay over nose & mouth alternately and thin - and sneezy & sniffly e financing was uncomfortable from a COVID standpoint - mask insufficient - didn’t stay over nose & mouth alternately and thin - and sneezy & sniffly employee. Should not have been working. More
by Betsy M
Employees Worked With
Other Employees :
James Mitchell, David Tignonsini, Mark Halloran
October 18, 2020
I had a good experience, the sales team was very helpful with getting us all set with what we needed. The staff was very friendly. with getting us all set with what we needed. The staff was very friendly. More
by DEBDOUGHERTY98
October 15, 2020
I purchased a 2015 Toyota Highlander from Scranton Chevrolet, and want to express a sincere Thank you to Nicco Brown ( salesman) and to Dominick Salemi. (General sales mngr) for their compassion, fair Chevrolet, and want to express a sincere Thank you to Nicco Brown ( salesman) and to Dominick Salemi. (General sales mngr) for their compassion, fairness, and integrity to please the customer, and would recommend this dealership to all, Thank you again Tom H More
by Tom H
October 14, 2020
Taken in right at 8:30 for service, people were very courteous and friendly, waited 1/2 hour and they were done!! Very, very pleased!! courteous and friendly, waited 1/2 hour and they were done!! Very, very pleased!! More
by LAVAGIRL46
Employees Worked With
October 10, 2020
9:40 appointment waited till 11:15 test drive did another test drive with 2 guys in truck. Waiting till 1:30 no idea what's going on. Finally asked since nobody came out to me Nobody had any idea s another test drive with 2 guys in truck. Waiting till 1:30 no idea what's going on. Finally asked since nobody came out to me Nobody had any idea so I ended up with a loaner car after 4 1/2 hours waiting they kept, truck 2 days put 50 miles on it said it was lower A frame was loose. Now my truck still pulls to the left and sits 1 inch lower on the left side not fixed going to have to bring it back. Not happy at all with the work performed. More
by Fred89
Employees Worked With
Other Employees :
Ellie at service desk was 5 star, Geoff Thielbar, Tony Dandonoli
October 10, 2020
They have real good sales people there and they are honest with u and they work with people unlike most dealer ships will not work with u at all they just want your money honest with u and they work with people unlike most dealer ships will not work with u at all they just want your money More
by LAWSONBRIAN1979
Employees Worked With
Other Employees :
Josh Dickson, James Mitchell, Tudor Freeguard, Alexis Soto, David Durrett, David Courville, Geoff Thielbar, Tony Dandonoli
October 09, 2020
Kamila was very pleasant to work with and made the trade in and purchase process easy. I did not have to worry about haggling over pricing either. in and purchase process easy. I did not have to worry about haggling over pricing either. More
by DARCYBIATHROW
October 03, 2020
I was there to co-sign for someone else and the finance department saw that they could offer me a great deal and they did! Great service, fast and friendly. department saw that they could offer me a great deal and they did! Great service, fast and friendly. More
by DLB326
October 01, 2020
Service department is absolutely horrible the truck has been in three times for the same problem got in the truck this morning blower motor does not work again been in three times for the same problem got in the truck this morning blower motor does not work again More
by Candrinsulation
Employees Worked With
