Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,273 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,273 reviews
March 04, 2020
Best service department I’ve ever worked with. Sparkling clean service area, great listeners, extremely professional, and a lot of give a xxxx. To bad it was a different dealer when I purchased previous Che clean service area, great listeners, extremely professional, and a lot of give a xxxx. To bad it was a different dealer when I purchased previous Chevy. More
by JEFFREY.LEITH
Verified Customer
March 03, 2020
Kamila is great! I just recently purchased a vehicle from you guys and it was a very pleasant experience! Especially from Kamila, who is super sweet, friendly, profess I just recently purchased a vehicle from you guys and it was a very pleasant experience! Especially from Kamila, who is super sweet, friendly, professional and very knowledgeable. I'd recommend her to anyone! Thanks for a great car buying experience guys! :) More
by marina
Employees Worked With
March 02, 2020
Tammy in service was very friendly and helpful! At this and previous service appointments lt was clear my time was important. Best service experience I have had in 40+ years of car ownership! and previous service appointments lt was clear my time was important. Best service experience I have had in 40+ years of car ownership! More
by SILARAM
March 01, 2020
No complaints very easy to deal with I enjoyed the experience left with a newer vehicle than what I expected you have very happy with the service and where they got my payment a little more than what experience left with a newer vehicle than what I expected you have very happy with the service and where they got my payment a little more than what I wanted but I can manage More
by heavenorpete
March 01, 2020
this was by far the best experience I've had buying a this was by far the best experience I've had buying a car in the morning 7:30 we had stopped in to see if we could get a part for one of our cars you this was by far the best experience I've had buying a car in the morning 7:30 we had stopped in to see if we could get a part for one of our cars young lady who was there said that's parts department wasn't open but she would get quotes and stuff for us so we came back a little later and saw a car that we wanted so we went in the whole experience was very very very good we ended up buying and used car that we just fell in love with everyone from the manager to the salesman a wonderful job we hadn't gone that a buy a car More
by SUERAYGOULD
Employees Worked With
Bill buswell, Michelle Libhart
March 01, 2020
Kamila was great and very friendly, personable and knew what she was talking about, I would definitely recommend her to someone else looking to buy! what she was talking about, I would definitely recommend her to someone else looking to buy! More
by cbigelow22
Employees Worked With
March 01, 2020
Very professional and knowledgeable, excellent product would recommend to a friend or family member. A very enjoyable experience through the entire process with no high pressure sales antics. would recommend to a friend or family member. A very enjoyable experience through the entire process with no high pressure sales antics. More
by PLUVIOUS1
February 29, 2020
Very friendly staff. We were in search of a certain car wanted to look had no intention of buying the car that day but with such great service the car we wanted with great mileage on it only 15K for a grea wanted to look had no intention of buying the car that day but with such great service the car we wanted with great mileage on it only 15K for a great price we had to buy it that day. More
by JUSTIN.WEST95
Employees Worked With
James Mitchell, Tudor Freeguard
February 28, 2020
My visit was wonderful. Tammy explained the diagnostic charge and explained it maybe covered under the warranty. When she called to tell me the problem, she told me not to worry-it was covered. I am as so charge and explained it maybe covered under the warranty. When she called to tell me the problem, she told me not to worry-it was covered. I am as so relieved because it would have been a very expensive service. The man that drove me home was wonderful. I thanked him so much when I got home. I wrote a brief description of his ride below. May have been Alexis Soto but hard to tell by the small picture. More
by EDJANETKENT
Employees Worked With
Other Employees :
Not sure if his name, but he drove me home from Scranton. He was so personable, drive very cautiously and made me feel very comfortable.
February 27, 2020
starting over I have had to start over and I am glad the Lord help guide me to Scranton Chevy in Norwich, Ct. I was afraid but I am grateful . These people are very I have had to start over and I am glad the Lord help guide me to Scranton Chevy in Norwich, Ct. I was afraid but I am grateful . These people are very kind and they did not make me feel stupid or even say things to make me feel sad.They were patient and kind to me. Thank you all for your kindness and support I am slowly getting my life together and I am glad that all of you were their to help me. My friend was not their and I told her where I got my car she also spoke highly of Scranton Chevy in Norwich too. I was like wow you go their she said yes they have a really good service part I took my car their for something and yes they treated her good too; Thanks Yvonda T More
by Ytribbitts
Employees Worked With
Other Employees :
Bill Buswell, James Mitchell, Meghan Scranton, David Tignonsini, Ron Delgado
