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Scranton Chevrolet of Norwich
Norwich, CT
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,288 reviews
February 22, 2020
The Scranton Chevy Team is amazing! The most honest and no hassle dealer I have ever dealt with. I have purchased and leased from them and I am always so happy that needs are met! My most recent purchase w no hassle dealer I have ever dealt with. I have purchased and leased from them and I am always so happy that needs are met! My most recent purchase was arranged by Josh Dickson and he made the entire process seamless and stress free. Thank you Scranton Chevy! More
by ANGELRAYES
Verified CustomerEmployees Worked With
Josh Dickson, James Mitchell
February 21, 2020
Excellent experience from test drive to buying. All of the staff at Scranton of Norwich have been extremely helpful and have followed up to ensure my recent purchase was meeting my expectations. the staff at Scranton of Norwich have been extremely helpful and have followed up to ensure my recent purchase was meeting my expectations. More
by dmh0311
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini
February 21, 2020
Came in for a recall, had a driver blinker/break light out both where fixed free of charge. I don’t that that was the intentions with the blinker, but thats how it worked out. I couldn’t be more happier w out both where fixed free of charge. I don’t that that was the intentions with the blinker, but thats how it worked out. I couldn’t be more happier with the service I received! More
by LuBug01
Employees Worked With
Crystal Kinney
February 20, 2020
Tudor Freeguard (Salesman) Tudor Freeguard was an excellent, friendly and honest salesman. The process was quick, easy and stress free. Highly recommend speaking with him for fu Tudor Freeguard was an excellent, friendly and honest salesman. The process was quick, easy and stress free. Highly recommend speaking with him for future buyers. More
by spinkham14
Employees Worked With
Tudor Freeguard
February 18, 2020
Good service is always done on my car. There's good customer service there too. The courtesy driver is the happiest and nicest guy you'll ever meet. He's very friendly to everyone even while walking by customer service there too. The courtesy driver is the happiest and nicest guy you'll ever meet. He's very friendly to everyone even while walking by the waiting area. I saw him stop and ask if a customer needed help and he was happy to help them with the coffee machine. More
by DaltonGang
Employees Worked With
Other Employees :
Alexis Soto, David Tignonsini, Crystal Kinney
February 18, 2020
Everyone was extremely helpful. Tudor, David, and Jim answered all of our questions and made it a positive experience. Looking forward to driving this vehicle and having many years Tudor, David, and Jim answered all of our questions and made it a positive experience. Looking forward to driving this vehicle and having many years of enjoyment. More
by JODI656
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini
February 17, 2020
Not happy with final word from sales mgr would not compromise on my thoughts regarding my purchased Trac but would not recommend them. The sales kamila was great but left out the left over lease amts. compromise on my thoughts regarding my purchased Trac but would not recommend them. The sales kamila was great but left out the left over lease amts. Thought they eould6 pay off the remaining pmts not add to the purchased price as other dealership would of ✔ More
by rratner1
Employees Worked With
Other Employees :
Josh Dickson, James Mitchell, Phil Wilson, Jason Sheldon, Meghan Scranton, David Tignonsini, Amber Dodge
February 17, 2020
Car buying so easy!!!! We purchased a Cadillac xt5 on Valentines day. What a great time we had with Bill the salesman,Jay the cracker jack sales manager also James who help We purchased a Cadillac xt5 on Valentines day. What a great time we had with Bill the salesman,Jay the cracker jack sales manager also James who helped us with credit and of course the manager. Why can't all dealerships be like these bunch of great guys...when we left I felt like we had just met some new friends. Anyone in the market for a vehicle please stop by at Scranton Chevrolet of Norwich. Can not wait to go back and buy another vehicle it was fun and I have bad anxiety. Linda Ouellette More
by daleandalee
February 16, 2020
Excellent staff who were very courteous and listened to what I was saying I felt at ease with them and I would recommend them highly what I was saying I felt at ease with them and I would recommend them highly More
by CLRKNNCY
