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Scranton Chevrolet of Norwich
Norwich, CT
2,285 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,285 reviews
January 31, 2020
Wonderful start to finish Our Client Care Advisor, Kamila Pelliccia was an absolute star throughout the entire process. She was extremely knowledgable about the GM product and Our Client Care Advisor, Kamila Pelliccia was an absolute star throughout the entire process. She was extremely knowledgable about the GM product and very attentive to my purchase needs. We also had a great experience with the paperwork process with James Mitchell. James was very well prepared and we experienced no issues what so ever we the closing process. We've found a new GM dealership for our future needs. More
by RATHBUNGS
Verified Customer
January 31, 2020
Great customer service although my check engine light came back on and I took my car in for this reason and for the price I should have got more mileage came back on and I took my car in for this reason and for the price I should have got more mileage More
by MARKASPRUILL1969
Employees Worked With
Crystal Kinney
January 29, 2020
Had a great experience buying from Scranton Chevrolet. Kamila was super knowledgeable and extremely easy to work with. I would recommend anyone looking for a Chevy to stop here first. Kamila was super knowledgeable and extremely easy to work with. I would recommend anyone looking for a Chevy to stop here first. More
by KYLE
January 29, 2020
Every one was nice and friendly no pressure answered all my questions took care of everything provided refreshments the test drives were very good and long my questions took care of everything provided refreshments the test drives were very good and long More
by KIHLOFF
January 29, 2020
Scranton Chevy was excellent. Ron Delgado was patient with me and helped me decide on what I really needed and wanted. Jay and James were great too! with me and helped me decide on what I really needed and wanted. Jay and James were great too! More
by LFG009
January 26, 2020
I thought buying my first car was going to be super stressful and nerve wrecking. It was indeed a little stressful, but Ron and James really helped me calm down and understand the whole car buying proc stressful and nerve wrecking. It was indeed a little stressful, but Ron and James really helped me calm down and understand the whole car buying process. Turned out to be not as bad as I thought. It was a super quick and easy process and I appreciate all that those two have done for me! Ron and James were super nice and kind. More
by dahnaem
Employees Worked With
Ron Delgado, Michelle Libhart
January 23, 2020
recalls they were very pleasant and service was performed quicker then expected it was very easy to make an appointment and they understood why i needed to b they were very pleasant and service was performed quicker then expected it was very easy to make an appointment and they understood why i needed to be there More
by Barb and Dan Sargent
Employees Worked With
January 19, 2020
Tammy in service was very professional, and the work on my Chevy truck always comes out right the first time.will always go to Scranton Chevy for my vehicle needs. my Chevy truck always comes out right the first time.will always go to Scranton Chevy for my vehicle needs. More
by newapt3@sbcglobal.net
January 18, 2020
Excellent service and I’m really happy with purchase of Camaro and the people that I have met they are really awesome. Thanks and appreciated Camaro and the people that I have met they are really awesome. Thanks and appreciated More
by msajan005
Employees Worked With
Josh Dickson, Bill Buswell, James Mitchell
January 17, 2020
This dealership has always gone above and beyond in service and representation. I would like to single out Tammy for her excellent service and dedication. She kept me informed of the entire process. service and representation. I would like to single out Tammy for her excellent service and dedication. She kept me informed of the entire process. More
by Jill
