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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,279 reviews

January 01, 2020

Absolutely awesome!!!! Thanks Bill I am beyond pleased with my new '19 Camaro! This was done quickly & efficiently. Thanks for being so helpful & patient with me. My graduation present More

by Mustangschelle68@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Buswell, James Mitchell
Jan 09, 2020 -

Scranton Chevrolet of Norwich responded

Shelle, that Camaro is HOT! We are super happy to help you reward yourself with the gift of a new car and even happier that you enjoyed it so much. Come see us next time your in for service and thank you again for your business. Dominick Salemi General Sales Manager

December 29, 2019

Another excellent delivery Great dealership. Have gotten several vehicles through Scranton. Matt, Josh and everyone’s great to deal with and helpful. Excited to enjoy the new ri More

by JOHN410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, James Mitchell, Jack Carpenter, Phil Wilson, Meghan Scranton
Jan 09, 2020 -

Scranton Chevrolet of Norwich responded

John, we are just as excited as you are for that Corvette to get here. Thanks for the great review and keep thinking about the summer with the top down! Dominick Salemi General Sales Manager

December 29, 2019

Unsatisfied After many years of trusting Don Mallon service, we have had nothing but difficulty. We have to return the cars after payment a thousand plus dollars More

by GFAM2709
Recommend Dealer
No
Employees Worked With
Amy Hogberg
December 29, 2019

Trading in for newer model My dealer was super friendly and knowledgeable. She didn’t make me feel pressured like a lot of dealers tend to do. She was respectful and understand More

by JAMIELJSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Jan 09, 2020 -

Scranton Chevrolet of Norwich responded

Jamiel, thanks very much for the very nice review of your experience. We always try to hit the high mark and we are super happy that you feel we did. Enjoy the vehicle and thanks again for the business and the review. Dominick Salemi General Sales Manager

December 28, 2019

Great Job! Job done in a timely manner. Part matched perfectly. Dropped off Blazer, went to breakfast, retuned to a job well done! Looked Great! Hats off to the More

by mary gernhard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Awesome experience I have to say that I was a tough customer! But with that being said I had Ron Delgado. He was very patient with me and was super helpful! I got the tr More

by ETIIRAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Ron Delgado
Jan 09, 2020 -

Scranton Chevrolet of Norwich responded

Etiirak, thanks from Ron and the entire team for the glowing review. Enjoy your truck and come say hello to the sales team the next time you are in for service! Dominick Salemi General Sales Manager

December 27, 2019

Friendly helpful service department The service advisors are very friendly and helpful. The also were able to take my car early which really helped me with my schedule and I appreciated More

by MATTCT2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
December 27, 2019

Kamila works wonders! My experience at scranton was amazing. My dealer was Kamila and she went above and beyond to make me feel comfortable and welcome. She not only helped More

by JBANTAPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Jan 09, 2020 -

Scranton Chevrolet of Norwich responded

Jbanta, thanks for your awesome review of Kamila and the dealership. Hearing how happy you are with our service is what gets us up in the morning. Thank you again for the review and your business! Dominick Salemi General Sales Manager

December 25, 2019

First 5000 mile service I stopped in to have my first 5000 mile service. The staff was great and answered all of my questions. I will return for service again after driving m More

by Silverado Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
December 25, 2019

Urgent Vehicle Need I brought my 2006 Honda in for service on a Friday morning - turns out the engine block cracked. With all its other needs, it was best just to buy ano More

by WILDS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Dec 26, 2019 -

Scranton Chevrolet of Norwich responded

We are do happy we were able to help you in your time of need. Tammy is a valued employee and will be here to help you with all of your service needs. Enjoy your new vehicle.

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