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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

December 19, 2019

Quick Response My father called service center for me for a failed power lift back hatch-they said “come on in” Everyone was so nice and welcoming! I explained the p More

by patricia_e_keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Thank you very much for the kind review. Scranton Chevy service

December 18, 2019

HIGHLY RECOMMEND Pleasure to work with Tudor, David and James. Efficient, Honest, Friendly, Respectful and Very Knowledgable. Glad to have met these three guys. A v More

by SHORELINEGARDENLLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini
Jan 09, 2020 -

Scranton Chevrolet of Norwich responded

Shoreline Garden, great review! Thank you for your business and the description of your experience here for all to see. We appreciate you and your business. Enjoy the vehicle! Dominick Salemi General Sales Manager

December 17, 2019

Helpful and Thorough Detailed service! Honest service! Looking forward to going back! Made buying a used car simple and helped me stay in my budget. I didn’t feel rushed o More

by ROZCHAMPLAIN@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Jan 09, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the great review and for your business Roz! It was a pleasure to serve you. Please say hello next time you are in for service and enjoy the vehicle! Dominick Salemi General Sales Manager

December 17, 2019

Great customer service Amy was super helpful and got us into a loaner car for the day even though it was a quick fix because we had to have our son at a doctors appointment. More

by JOANNAELDRIDGE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

We're glad to hear you found our staff was so knowledgeable and helpful!

December 13, 2019

Service Had to call back several times to get a time when they would pick me up kept saying they would get right back to me each time was about 15 minutes wai More

by DRUMBASKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Very sorry we took a little longer than expected to pick you. Glad to see we got 5 stars on your overall experience.

December 12, 2019

Checked out car noise did well Staff was very friendly eager to work on my car gave proper diagnosis just a great experience would highly recommend the service department impressed More

by Michbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words. It is our goal to provide a high level of service for all of our customers.

December 11, 2019

No other dealership for me! I buy a different car approximately every 13 mos. I have purchased over 25 vehicles in my life. I always come back to Scranton Chevy. They are hone More

by DGESTAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tig, Josh Dickson, James Mitchell
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

DGESTAY, thanks for the continued business over the years. We are always looking to build relationships and not just sell cars so thank you for your continued patronage and your review. See you next year!! Dominick Salemi General Sales Manager

December 11, 2019

Great service I bought my Corvette in for a smell of gasoline they perform the service the service people actually sent me pictures of the work being done it was am More

by ENGINE6PIZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon!

December 10, 2019

Very nice and kind people unfortunately the timing didn’t work out but they were very attentive to my needs. ⭐️⭐️⭐️⭐️ Thanks guys it was a pleasure doing business with you More

by Tye208
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words Tye! We appreciate your business and recommendation. I see you mentioned the timing not being right...if there is anything I can do personally to help please reach out to me directly. Dominick Salemi General Sales Manager

December 09, 2019

Wonderful These people are a wonderful, knowledgeable and thoughtful hard workers. They basically stopped at nothing to get us a dream car. I highly. recomm More

by DAWNVICENZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember names but they were all wonderful , James Mitchell
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Dawn, we were so happy to see you drive home that Camaro!! We know it took a while for everything to come together for you and it was a great feeling to watch your smile as you drove out of the dealership. Thank you and say hello when you come back in for service!! Dominick Salemi General Sales Manager

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