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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,278 reviews

December 12, 2019

Checked out car noise did well Staff was very friendly eager to work on my car gave proper diagnosis just a great experience would highly recommend the service department impressed More

by Michbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words. It is our goal to provide a high level of service for all of our customers.

December 11, 2019

No other dealership for me! I buy a different car approximately every 13 mos. I have purchased over 25 vehicles in my life. I always come back to Scranton Chevy. They are hone More

by DGESTAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tig, Josh Dickson, James Mitchell
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

DGESTAY, thanks for the continued business over the years. We are always looking to build relationships and not just sell cars so thank you for your continued patronage and your review. See you next year!! Dominick Salemi General Sales Manager

December 11, 2019

Great service I bought my Corvette in for a smell of gasoline they perform the service the service people actually sent me pictures of the work being done it was am More

by ENGINE6PIZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon!

December 10, 2019

Very nice and kind people unfortunately the timing didn’t work out but they were very attentive to my needs. ⭐️⭐️⭐️⭐️ Thanks guys it was a pleasure doing business with you More

by Tye208
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words Tye! We appreciate your business and recommendation. I see you mentioned the timing not being right...if there is anything I can do personally to help please reach out to me directly. Dominick Salemi General Sales Manager

December 09, 2019

Wonderful These people are a wonderful, knowledgeable and thoughtful hard workers. They basically stopped at nothing to get us a dream car. I highly. recomm More

by DAWNVICENZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember names but they were all wonderful , James Mitchell
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Dawn, we were so happy to see you drive home that Camaro!! We know it took a while for everything to come together for you and it was a great feeling to watch your smile as you drove out of the dealership. Thank you and say hello when you come back in for service!! Dominick Salemi General Sales Manager

December 09, 2019

60000 mile service Tammy is excellent as always. I brought our Acadia in for tire rotation, oil change, fluid change While there the inspection showed it needed rear b More

by Kevin Lyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so when you come back please let us know and we will be happy to wash the exterior for you. Thank you - Scranton Chevy Service Team

December 08, 2019

Oil change and service I am here working from out of town, have had Scranton Chevy change my oil on 3 different occasions now and each time they have been very pleasant and More

by Fergy551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
December 08, 2019

Good experience Any kept me informed of repair progress and arrival of parts to complete repairs. Repair was completed as promised. Good experience as always. Thanks More

by KMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Dec 19, 2019 -

Scranton Chevrolet of Norwich responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Scranton Chevrolet of Norwich and we hope to see you again soon!

December 06, 2019

New vehicle purchase After switching dealerships in 2017 this is my second purchase at Scranton Chevrolet. They offer the most competitive pricing and make the process sim More

by LROBERGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Hey LROBERGE...2 for 2 is a great thing for us both! Thanks so much for your business and your review. When is number 3?? Dominick Salemi General Sales Manager

December 04, 2019

I had a good experience I always have a wonderful experience with a wonderful staff really nice people understanding and explain everything to you I recommend this company to More

by AMANDA.D80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2019 -

Scranton Chevrolet of Norwich responded

Awesome news Amanda!! Thanks for letting everyone know about your great experience here and thank you for the review of course. We love hearing that we got it right. Thanks again! Dominick Salemi General Sales Manager

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