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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
November 26, 2019
Great place to take your car. Always meet my expectations. Always courteous and direct. I take my Corvette and Colorado there for all maintenance and never been disappointed. Great Always meet my expectations. Always courteous and direct. I take my Corvette and Colorado there for all maintenance and never been disappointed. Great service people. More
by Steve
Verified CustomerEmployees Worked With
November 25, 2019
Great buying experience! Kamila was excellent! She was very knowledgeable of the vehicle we purchased. She wasn’t pushy. Extremely helpful. Told us our options. Left no q Kamila was excellent! She was very knowledgeable of the vehicle we purchased. She wasn’t pushy. Extremely helpful. Told us our options. Left no questions unanswered. She has restored our faith in car dealerships. A very satisfying experience that will bring us back to Scranton for our next vehicle! More
by Cvjj1991
November 24, 2019
I would go back. Great guys, enjoyed the whole process. Clear explanation of the process from start to finish. James was very thorough. We are very pleased with our Great guys, enjoyed the whole process. Clear explanation of the process from start to finish. James was very thorough. We are very pleased with our new Tahoe. More
by OAKWILLIAMS
Employees Worked With
James Mitchell, David Tignonsini, Ron Delgado
November 24, 2019
Best Place to buy a car with Complete Confidence It Started with a call that Kamila took from me with in less than a minute I knew I was Buying my next Corvette from her!! @ 71 I have had Corvettes It Started with a call that Kamila took from me with in less than a minute I knew I was Buying my next Corvette from her!! @ 71 I have had Corvettes and dealt with different Dealerships .This women Cared about me ( answered my Questions with Patience and Her Knowledge about The Corvette I was interested in was So Precise She could have been a Surgeon. She gave me time to think about my Purchase.. Next day I call back and Kamila was Off. Dave Tig answered, He Knew who I was and the Corvette I was interested. ( Great Heads Up From Kamila )When I talked with Dave things Changed on my end. Know I wanted to trade in two cars instead of one.during the Day Dave and I had Great contact. Hard enough to trade in one car let alone two. I asked him to take a deposit from me to hold the Corvette .Next day Kamila contacts me she satisfied my Budget, She made arrangements for me to pickup my 2015 Corvette. I had so much Confidence in Kamila & Dave Tig I bought this Corvette From the Better than I could ask for Pictures I Requested. They Made this Experience easier than a hot Knife going thru Butter. It gets better I pull into the Dealer ship I was Greeted By Kamila and Dave Tig, They BOTH wanted to be sure I was Satisfied with this Corvette. They More Than Exceeded my EXPECTIONS! I was also introduced to the owner Matt Scranton. Meeting A dealership owner, I very First for me for Him To Meet one of his Customers. More
by HOWELL1638
Employees Worked With
Other Employees :
James Mitchell, Compasionte, Honest Caring Very Helpfull With $$$$. , James Mitchell, David Tignonsini
November 23, 2019
Exceptional Best vehicle buying experience in my 50 years of purchasing vehicles. Kamila is not only EXTREMELY knowledgeable about the vehicles but also rebates a Best vehicle buying experience in my 50 years of purchasing vehicles. Kamila is not only EXTREMELY knowledgeable about the vehicles but also rebates and incentives. Equally important was the staffs ability to make me feel completely comfortable with their expertise and honesty. Every question was thoroughly answered when delivering the vehicle. Buying this vehicle was a completely positive experience. Oh, and the truck is great too. You can get a great truck at any Chevy dealer, the variable is the dealer and these guys are the BEST. More
by CCATCHER04
November 23, 2019
Module programing I came in to have glow plug control module programmed. The video sent answered lots of questions and showed condition of my truck so no questions. Th I came in to have glow plug control module programmed. The video sent answered lots of questions and showed condition of my truck so no questions. They were professional and quick. I was even able to ask tech several questions. High quality I have been a dealership tech before. More
by BOBA.SIMMONS
November 22, 2019
Necessary Jeep Maintenance. This dealership wether through the previous owners or the new owners the service department has never changed. The service department has always be This dealership wether through the previous owners or the new owners the service department has never changed. The service department has always been there for me, had time to do my work, excellent technicians and front desk help, always fair in pricing and goes above and beyond in all aspects of the experience. This is why I continue to do all of my service with a place where I bought my jeep because I’ve always been treated right and never felt taken advantage of so I can’t say enough good things about them. Sincerely, Cynthia Steenson More
by 0686CINDY
Employees Worked With
Other Employees :
I wanted to choose the entire service department but it would only let me choose 10. So to all those who I could not choose you all deserve to be chosen and your service department has been the best I’ve ever dealt with!, Rico Bozzini, Joseph Baton, Michael Soto-Valentin, Alexis Soto, CJ Gray, Brian Good, Amy Hogberg, Michelle Libhart
November 21, 2019
Glow plug check engine third visit They are courteous and sent me a video of the “repair”. Within 24 hours the check engine light came on again so it will be going in again They are courteous and sent me a video of the “repair”. Within 24 hours the check engine light came on again so it will be going in again More
by KIGEORGE
November 21, 2019
A really nice man that works there polite This dealership was really mean and rude never buy a car from here again they promised me stuff in my package I didnt get like gab and lower payments This dealership was really mean and rude never buy a car from here again they promised me stuff in my package I didnt get like gab and lower payments More
by STACAROL1234
November 19, 2019
Prompt, professional and honest I had the pleasure of working with kamila who was very welcoming warm and knowledgeable. She helped me figure out my options and got me into my new ca I had the pleasure of working with kamila who was very welcoming warm and knowledgeable. She helped me figure out my options and got me into my new car as quickly as possible. All around staff was very nice and the experience was a good one after a stressful week! More
by BCHINIGO
Employees Worked With
