Scranton Chevrolet of Norwich

Prompt, professional and honest I had the pleasure of working with kamila who was very welcoming warm and knowledgeable. She helped me figure out my options and got me into my new ca I had the pleasure of working with kamila who was very welcoming warm and knowledgeable. She helped me figure out my options and got me into my new car as quickly as possible. All around staff was very nice and the experience was a good one after a stressful week! More

Frustrated When booking an appointment and being told it would only take an hour to an hour 1/2 I made the appointment. I chose to wait for my vehicle. After a 2 When booking an appointment and being told it would only take an hour to an hour 1/2 I made the appointment. I chose to wait for my vehicle. After a 2 hour waiting period I asked how much longer. My feeling the customer service was poor. I myself work with the public in healthcare and know how important it is to communicate with people. After questioning what was taking so long a manager came out to apologize. Well apology is nice but updating should be standard. Not offering to rotate my tires as a courtesy makes me not want to bring my car back. I know I had a recall and very great full it was replaced at no cost to me but knowing what is going on is the most important thing. More

So patient!! Josh was great! I went up on a Tuesday and had to wait until to following Friday to finalize everything, he was so patient with my work schedule and m Josh was great! I went up on a Tuesday and had to wait until to following Friday to finalize everything, he was so patient with my work schedule and made everything run smoothly. The whole team was wonderful and I got a great price! Love my new camaro too!! More

Happy Customer If you're looking for a used or new car, I would highly recommend this dealership! Josh, my salesman, was very knowledgeable and helpful all throughou If you're looking for a used or new car, I would highly recommend this dealership! Josh, my salesman, was very knowledgeable and helpful all throughout the sale. Everyone that works there are top-notch people and very friendly! More

Great experience! Tudor and the folks at Scranton Chevrolet of NORWICH were exceptional. The entire experience was a true pleasure, the staff was incredibly accommodati Tudor and the folks at Scranton Chevrolet of NORWICH were exceptional. The entire experience was a true pleasure, the staff was incredibly accommodating. No pressure, no games, can not recommend this dealership enough. More

Amazing Experience! I’ve always utilized the service department to maintain my vehicles and have had very professional and excellent experiences. My vehicle was in need o I’ve always utilized the service department to maintain my vehicles and have had very professional and excellent experiences. My vehicle was in need of a new engine and I had exhausted my warranty. I reached out to sales and met with Joshue Dickson. He was extremely professional and assisted me with transitioning into a new vehicle. I would also like to thank James for getting me the best rate. I worked so hard at getting my credit GOOD! I’ve never had a rate this low in my life lol. The process was flawless and I drove away in my new car the following day. I’m very pleased with my Q7. Also, I had a service light that needed to be reset. Joshue set up my appointment with Audi and it was completed as promised. Thank you Josh for being attentive to my vehicle needs and helping me get into a vehicle I deserve! More