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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
November 06, 2019
Pontiac Solstice I didn't purchase this Pontiac at this dealership but they went beyond my expectations welcoming me and my Vehicle to their family. I wouldn't hesita I didn't purchase this Pontiac at this dealership but they went beyond my expectations welcoming me and my Vehicle to their family. I wouldn't hesitate to return to them for any future service. The service and parts department were friendly and knowledgeable about my Pontiac Solstice. 5***** service! More
by hd.randy63
Verified CustomerEmployees Worked With
Amy Hogberg
November 06, 2019
Not satisfied My wife brought truck in for a brake pedal recall on tuesday. When she left display screen on dash did not work. Brought truck in today was told the My wife brought truck in for a brake pedal recall on tuesday. When she left display screen on dash did not work. Brought truck in today was told the hmi module needs replaced and has nothing to do with recall performed yesterday. I find it strange the screen has worked fine for three years and suddenly does not after pulling out of your shop. Thank you Daniel Sanders More
by Dsanders886
Employees Worked With
Amy Hogberg
November 06, 2019
good job Did a thorough job of fixing a few problems and recommending 1 other. Tammy was very helpful. Was disappointed in the GM card offer. If I got a G Did a thorough job of fixing a few problems and recommending 1 other. Tammy was very helpful. Was disappointed in the GM card offer. If I got a GM card, would get $100 off my bill BUT ONLY if I had a smart phone. Very discriminatory.. More
by F.BACKUS
Employees Worked With
November 05, 2019
New truck It was a pleasure working with Tudor and the sales staff. It was a great experience and my new truck is great. Thank you for the help It was a pleasure working with Tudor and the sales staff. It was a great experience and my new truck is great. Thank you for the help More
by SWALEJR
Employees Worked With
Tudor Freeguard
November 03, 2019
One of the best service centers around Great service. They know what they are doing and do it fast. Tammy is a problem solver and gives ia hundred percent! No hidden cost. Very efficient Great service. They know what they are doing and do it fast. Tammy is a problem solver and gives ia hundred percent! No hidden cost. Very efficient More
by DRISCOLL.JIMMY
Employees Worked With
November 03, 2019
Service work Work was performed timely and well done. Easy to schedule appointment. Happy with the service and the professionalism of the driver and dealer. Wou Work was performed timely and well done. Easy to schedule appointment. Happy with the service and the professionalism of the driver and dealer. Would recommend this dealer. More
by BDUDACK
Employees Worked With
Josh Dickson, Michelle Libhart
November 02, 2019
Service for my truck I found someone ready to greet me as I drove in for service, on time, and ready to get things started, In the past I had to wait at times for the sta I found someone ready to greet me as I drove in for service, on time, and ready to get things started, In the past I had to wait at times for the start of the service process ,but that was before Scranton. The service I requested was carried out in a clean work area, which I feel reflexes on the service itself. I found the waiting area clean and comfortable. The service was completed in a timely fashion. More
by oldmaplefarm
November 02, 2019
Oil Change Always pleasant and they get you on the road again quickly. Very easy to set up appointment on-line too. Waiting area is comfortable and they have fre Always pleasant and they get you on the road again quickly. Very easy to set up appointment on-line too. Waiting area is comfortable and they have free coffee. More
by MARY-FEENEY
October 31, 2019
Scranton shoots Street. No punches pulled. I can only speak for Kamilla. Whenever I dealt with her, I told her exactly what I wanted and she has always made it happen. My time has never been wa I can only speak for Kamilla. Whenever I dealt with her, I told her exactly what I wanted and she has always made it happen. My time has never been wasted. If anything I was confused about or disgruntled about, she took care of it and made it happen. Taking care of a paperwork has always been professional, inefficient. Any error caught has been fixed immediately. It can be a great experience for a person who has had bad experiences. More
by BIGMACK276
October 30, 2019
Honest and upfront The dealership worked with me until I felt satisfied about making the purchase. The salesman, manager and finance officer were all extremely upfront a The dealership worked with me until I felt satisfied about making the purchase. The salesman, manager and finance officer were all extremely upfront and honest with me throughout the process. Ultimately, purchasing a vehicle can at times be a stressful experience, this was not the case at Scranton Chevrolet. More
by TIMOTHYCAMPOMINOSI
