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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,278 reviews

November 22, 2019

Necessary Jeep Maintenance. This dealership wether through the previous owners or the new owners the service department has never changed. The service department has always be More

by 0686CINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wanted to choose the entire service department but it would only let me choose 10. So to all those who I could not choose you all deserve to be chosen and your service department has been the best I’ve ever dealt with!, Rico Bozzini, Joseph Baton, Michael Soto-Valentin, Alexis Soto, CJ Gray, Brian Good, Amy Hogberg, Michelle Libhart
November 21, 2019

A really nice man that works there polite This dealership was really mean and rude never buy a car from here again they promised me stuff in my package I didnt get like gab and lower payments More

by STACAROL1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Scranton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kievits, Michelle Libhart
November 21, 2019

Glow plug check engine third visit They are courteous and sent me a video of the “repair”. Within 24 hours the check engine light came on again so it will be going in again More

by KIGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hogberg
November 19, 2019

Prompt, professional and honest I had the pleasure of working with kamila who was very welcoming warm and knowledgeable. She helped me figure out my options and got me into my new ca More

by BCHINIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

bchinigo, thank you so much for your business and your review of Kamila and the dealership. We aim to please and we are glad we could hit the marks. Thank you again! Dominick Salemi General Sales Manager

November 19, 2019

Frustrated When booking an appointment and being told it would only take an hour to an hour 1/2 I made the appointment. I chose to wait for my vehicle. After a 2 More

by angelaonaharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Dec 03, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for servicing with us. It is our goal to provide a high level of service to all of our customers. We are sorry that we dropped the ball in communicating with you. Please feel free to reach out to us at any time so we can try and make this right for you. Thank you Scranton Chevy Service Team - 860-886-0561

November 19, 2019

So patient!! Josh was great! I went up on a Tuesday and had to wait until to following Friday to finalize everything, he was so patient with my work schedule and m More

by Christinazaino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Jack Carpenter
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

Thank you Christinazaino! Always nice to hear that the whole team could give you the experience you deserve. Thanks for your business and for letting everyone know. Dominick Salemi General Sales Manager

November 17, 2019

Happy Customer If you're looking for a used or new car, I would highly recommend this dealership! Josh, my salesman, was very knowledgeable and helpful all throughou More

by Stvparadis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Nov 18, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your business stv! That is a great looking truck and we appreciate your review. Come say hello when you are in for your first service! Dominick Salemi General Sales Manager

November 17, 2019

Great experience! Tudor and the folks at Scranton Chevrolet of NORWICH were exceptional. The entire experience was a true pleasure, the staff was incredibly accommodati More

by MCBRUCATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
Nov 18, 2019 -

Scranton Chevrolet of Norwich responded

Mc, thank you very much for the business and your review. We always try to present the experience you described and we are happy to hear the plan came together for everyone. Enjoy the vehicle! Dominick Salemi General Sales Manager

November 17, 2019

Amazing Experience! I’ve always utilized the service department to maintain my vehicles and have had very professional and excellent experiences. My vehicle was in need o More

by Couture
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

Thank you Couture! Amazing review of an amazing experience it seems. Thank you for the opportunity to earn your business. Dominick Salemi General Sales Manager

November 15, 2019

November 2019 Overall I am somewhat satisfied with my latest service for my truck. The mechanic did a great job in communicating to me issues and solutions. However More

by Burnham.tyler
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
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