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Scranton Chevrolet of Norwich
Norwich, CT
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,278 reviews
November 11, 2019
Great service department but slow and unfriendly sales Amy Hogberg was very helpful and welcoming. The oil change took over an hour which is much longer that an oil change takes me to do myself in my drive Amy Hogberg was very helpful and welcoming. The oil change took over an hour which is much longer that an oil change takes me to do myself in my driveway. Also upon approaching a salesman to talk about the new blazer he provided a succinct answer to my question and then went back to what was on his computer. Most salespeople in the showroom while I waited for my oil change were in the computers and took almost no notice of me even while I was looking at cars. More
by BRKSKNTS
Verified CustomerEmployees Worked With
Amy Hogberg
November 07, 2019
Tudor Freeguard was so understanding and helpful when I needed his understanding and help after an accident! He is always there if I call with questions! needed his understanding and help after an accident! He is always there if I call with questions! More
by Terri
Employees Worked With
Tudor Freeguard
November 07, 2019
I highly recommend Scranton Chevrolet. They are fair, honest and reliable. The entire process was fast. All the employees were friendly and knowledgeable. They got me into the exact vehicle I wanted. I w honest and reliable. The entire process was fast. All the employees were friendly and knowledgeable. They got me into the exact vehicle I wanted. I would buy there again. This was the easiest buying experience I have had. More
by MsOr
Employees Worked With
James Mitchell, Tudor Freeguard
November 07, 2019
Purchasing a new car When purchasing my new (used) car, Josh was informative and extremely helpful! James in finance was very thorough and ensured that I got the best deal When purchasing my new (used) car, Josh was informative and extremely helpful! James in finance was very thorough and ensured that I got the best deal possible all while explaining the financing process to me. The employees of Scranton Chevrolet went above and beyond. More
by BCOTTRELL12
Employees Worked With
Josh Dickson, James Mitchell
November 06, 2019
Pontiac Solstice I didn't purchase this Pontiac at this dealership but they went beyond my expectations welcoming me and my Vehicle to their family. I wouldn't hesita I didn't purchase this Pontiac at this dealership but they went beyond my expectations welcoming me and my Vehicle to their family. I wouldn't hesitate to return to them for any future service. The service and parts department were friendly and knowledgeable about my Pontiac Solstice. 5***** service! More
by hd.randy63
Employees Worked With
Amy Hogberg
November 06, 2019
Not satisfied My wife brought truck in for a brake pedal recall on tuesday. When she left display screen on dash did not work. Brought truck in today was told the My wife brought truck in for a brake pedal recall on tuesday. When she left display screen on dash did not work. Brought truck in today was told the hmi module needs replaced and has nothing to do with recall performed yesterday. I find it strange the screen has worked fine for three years and suddenly does not after pulling out of your shop. Thank you Daniel Sanders More
by Dsanders886
Employees Worked With
Amy Hogberg
November 06, 2019
good job Did a thorough job of fixing a few problems and recommending 1 other. Tammy was very helpful. Was disappointed in the GM card offer. If I got a G Did a thorough job of fixing a few problems and recommending 1 other. Tammy was very helpful. Was disappointed in the GM card offer. If I got a GM card, would get $100 off my bill BUT ONLY if I had a smart phone. Very discriminatory.. More
by F.BACKUS
Employees Worked With
November 05, 2019
New truck It was a pleasure working with Tudor and the sales staff. It was a great experience and my new truck is great. Thank you for the help It was a pleasure working with Tudor and the sales staff. It was a great experience and my new truck is great. Thank you for the help More
by SWALEJR
Employees Worked With
Tudor Freeguard
November 03, 2019
Service work Work was performed timely and well done. Easy to schedule appointment. Happy with the service and the professionalism of the driver and dealer. Wou Work was performed timely and well done. Easy to schedule appointment. Happy with the service and the professionalism of the driver and dealer. Would recommend this dealer. More
by BDUDACK
Employees Worked With
Josh Dickson, Michelle Libhart
November 03, 2019
One of the best service centers around Great service. They know what they are doing and do it fast. Tammy is a problem solver and gives ia hundred percent! No hidden cost. Very efficient Great service. They know what they are doing and do it fast. Tammy is a problem solver and gives ia hundred percent! No hidden cost. Very efficient More
by DRISCOLL.JIMMY
Employees Worked With
