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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

October 13, 2019

Great experience I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service w More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard, Amy Hogberg
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

Mia, thank you so much! OnStar is a great service to help maintain your vehicle. I'm very happy your second visit was great with us and we look forward to your third!

October 12, 2019

Recall repair Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking More

by Kevinmolloy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard, Brian Good
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

All repairs are important but especially recalls. I'm happy we could get you in quickly and back on the road. Please let us know if there's anything else we can do for you. Thanks for the review!

October 11, 2019

They were there for me ! Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard t More

by KLEINLOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

Pleased we could be there for you and we'll gladly take a ride to help track down a customer concern. As always, give us a call if any other issues arise. Thanks so much for the review.

October 11, 2019

Great job The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. More

by Pprpete
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

Happy to hear we did a great job for you. Thanks so much for coming in and using our online scheduler. We love it too!

October 09, 2019

Good experience They are friendly, helpful, and give you what you ask for. The process was fairly simple and I didnt feel pressured to make a decision. Thank you. More

by JEREMY99
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

Just what we aim for Jeremy! Thanks for taking the time to review your experience. We appreciate your business. Dominick Salemi General Sales Manager

October 09, 2019

Great Service Good car buying experience. Ron was very easy to work with and helped us make an informed decision. James helped us get our best rate possible. We wal More

by Flyers721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Ron Delgado
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the great review and especially for the opportunity to earn your business Flyers. Enjoy the vehicle and come back and see us for service! Dominick Salemi General Sales Manager

October 08, 2019

Absolutely terrific. Our salesperson Kamilla was outstanding. James the finance manager was terrific and the whole staff was excellent. Highly recommended. We will be back More

by P_BOURQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

Thank you very much Paul and Michelle! Kamila and the team work hard to hit the high marks and its always nice to see the results. Thank you again for your business! Dominick Salemi General Sales Manager

October 08, 2019

Blessed Ron and James did a thorough job making sure we got the car that we desired and all of the incentives that we qualified for. Car buying should always More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Ron Delgado
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

We were blessed to have the opportunity to make you happy Angela! Thank you for your business and your kind words. We hope to see you in service next time. Enjoy! Dominick Salemi General Sales Manager

October 08, 2019

Professional kind service I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking a More

by Kary W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Delgado, David Durrett
Oct 18, 2019 -

Scranton Chevrolet of Norwich responded

Happy to hear we took care of you and your truck in service. Ron's a great guy to speak with in sales as well. Thanks for leaving your review and hope to see you again soon.

October 08, 2019

Service was quick and easy. Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion More

by LEEHOTWILLYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Scranton Chevrolet of Norwich responded

That's great to hear! Very happy is was quick and easy. We think Tammy is great and I'll be sure to let her know she had another happy customer. Thanks for taking the time to leave a review.

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