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Scranton Chevrolet of Norwich

Norwich, CT

Overview
Employees
Reviews
Vehicles
4.6
2,429 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,429 reviews

May 03, 2025

Absolutely great with communication, timing and pricing. Will definitely return. TOP NOTCH!! Thank you service team! More

by Elizabeth.Rae.lewis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schukei, Jurvis LaSalle, Jared Hickey, Kevin Dipietro, Stephen Lyons, Eddie Page III, Mike Kontout, Ryley Dougherty
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May 01, 2025

Very nice and friendly All people were friendly and nice throughout the whole experience All people were friendly nice and the whole experience was very pleasurable for the three days More

by wh08957
Recommend Dealer
Yes
Employees Worked With
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe Rondeau
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May 01, 2025

This dealership sucks . Will never do business with them again. They do not stand behind their warranty. More

by drb3156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Doss
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April 27, 2025

I had a great experience. They made turning in my lease and buying my new car easy. More

by mindyfennelly
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
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April 23, 2025

Meaghan was awesome and extremely helpful. The service department now offers Saturday appointments which is a tremendous help to me with my schedule. I am a very satisfied customer. More

by magicsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan
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April 22, 2025

Overpriced. Finding things that need repair or replacement when they don’t need either one. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
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Apr 25, 2025 -

Scranton Chevrolet of Norwich responded

Hello Sandy, Please reach out at your earliest convenience. You can reach out to me directly, as I take any negative review seriously. I am not able to find and service records to contact you, or I would do so directly. You stated that you worked with Michelle, but I do not have anyone by that name on my staff. I am hoping to clear up any and all confusion. I have attached my direct contact info below. I can be reached via email, or phone call anytime. Best regards, Kevin DiPietro Service Manager Scranton Chevrolet 774 West Thames ST, Norwich CT Kdipietro@scrantonchevy.com Office: 860-886-0561 EX 316

April 22, 2025

This dealership is amazing to work with and I thoroughly appreciate their approach, attentiveness, communication skills and overall customer service skills. They are consummate professionals. Have leased tw More

by magicsmitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicco Brown, Steven Doss
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April 15, 2025

Matt did a wonderful job. Even when we brought the kids along and they had to wait. Matt was very wonderful to work with. More

by riegertmr
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
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April 14, 2025

Called Matt with concerns on a Corvette I purchased. Matt got back to me and had the service writer, Kevin pull the records and got back to me. He explained everything and I was very satisfied with th More

by Tommy23t
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dipietro
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April 12, 2025

Cody was very professional, helped me navigate what I wanted and what I needed for my future vehicle. 10/10 would definitely recommend. More

by zxalex
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Carter
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