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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,161 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,161 reviews

July 17, 2018

Completed work as scheduled They had to replace the ac condenser which is no small task and finished 2 hours earlier than expected. Great work. Tammy was very customer oriented More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Scranton Chevrolet of Norwich responded

Its always great to hear when we can service your vehicle beyond your expectations. Thanks for your business and for letting everyone know! Dominick Salemi General Sales Manager

July 15, 2018

Took great care of me The team at Scranton welcomed me, put together a great deal and provided excellent service through the whole process. Special thanks to Matt and Jeff More

by JDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Jeffrey Dimmock
Jul 17, 2018 -

Scranton Chevrolet of Norwich responded

We always try to give you the five star treatment and its great to hear you received it! Thank you so much for the opportunity to earn your business and thanks again for the great review. Enjoy the vehicle! Dominick Salemi General Sales Manager

July 12, 2018

Quick and efficient Scranton Cheverolet Service Center is the best! I use their Red Carpet Service for Mohegan Sun Employees and it couldn’t be easier!! They pick up you More

by PGIACCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson
Jul 12, 2018 -

Scranton Chevrolet of Norwich responded

We love to take care of our neighbors! Thanks for the review...tell your co-workers about the deal. We couldn't be happier to provide service to all of the Mohegan Sun family. Thanks again! Dominick Salemi General Sales Manager

July 11, 2018

Knowledgeable,persistent and very friendly I came in to lease a new car. Unfortunately the 2018:2017 would not fit my dogs I almost had to keep the car I had But Kamila kept working until s More

by PALENGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson
Jul 12, 2018 -

Scranton Chevrolet of Norwich responded

You were the best customer of the day!! We had fun and we are glad your happy. Thanks for the review and your business. Hope the dogs are as happy as you are. Dominick Salemi General Sales Manager

July 11, 2018

Replace Fob Great experience with both parts and service when I lost my fob at the beach and was stranded. Towed car and by 10 am the next day a new fob was progr More

by TROY.BREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sheldon
Jul 12, 2018 -

Scranton Chevrolet of Norwich responded

Super review of the Parts Department! they are here to serve and it looks like the job got done right for you. Thanks for giving everyone know you got a nice tan and not a burn at Scranton! Dominick Salemi General Sales Manager

July 11, 2018

Easy friendly! Fast helpful easy and fun! Everyone was easy to deal with and very helpful! Buying my next car/truck from Liz! A great place to buy a car/truck! More

by mike_zinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Kibby
Jul 12, 2018 -

Scranton Chevrolet of Norwich responded

We are glad that we could hit the mark for you Mike. Thanks for the business and for letting the world know about your great experience. Enjoy that hot Colorado! Dominick Salemi General Sales Manager

July 08, 2018

Very helpful Bought a silverado 06 about 9 years ago. Great truck but after recent issues and 252,000 miles And a very helpful service dept. it was time to trad More

by Chas68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith. Service dept , Josh Dickson, Paul Westermeyer
Jul 12, 2018 -

Scranton Chevrolet of Norwich responded

Glad your Silverado proved why its the best, longest lasting truck on the road. Thank you for your business and your review of the experience here. See you for your next oil change! Dominick Salemi General Sales Manager

June 28, 2018

Liz = amazing In all my years of buying cars, this has been hands down the most pleasant trip to any dealership in my entire life. It’s as if Santa Claus was sick More

by NMEtheILLEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Kibby, James Mitchell
Jul 12, 2018 -

Scranton Chevrolet of Norwich responded

Your review =AMAZING too! Thank you for letting all of the masses know what a wonderful experience you enjoyed here with Liz and the team. We appreciate the glowing review and your business. THANK YOU! Dominick Salemi General Sales Manager

June 28, 2018

Excellent CLean showroom and waiting area. We were in and out in no time. Friendly personnel and the service was excellent. Also any questions we asked were ans More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Feraco, Carl Blackburn
Jun 28, 2018 -

Scranton Chevrolet of Norwich responded

Awesome to hear you had a great experience. Its nice to know when we hit the mark and we appreciate you letting everyone know. See you next service and thanks again! Dominick Salemi General Sales Manager

June 26, 2018

Quality work but very slow I showed at exactly for a scheduled appointment for regular service, old change tire rotation etc,...They seemed confused when I said I made the appoi More

by LONGCOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith
Jun 26, 2018 -

Scranton Chevrolet of Norwich responded

I am sorry that things got a little confusing on our end for you and would like to discuss your visit. If you could contact me back directly I would appreciate it. Your feedback positive and negative will help us improve our processes. Dominick Salemi General Sales Manager

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