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Scranton Chevrolet of Norwich

Norwich, CT

4.6
2,554 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,554 reviews

August 22, 2026

Super smooth and experience. Car was spotless. Everything was perfect. Speedy service great finance experience. Super friendly staff. More

by tnkillam
Recommend Dealer
Yes
Employees Worked With
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe Rondeau
August 21, 2026

I've purchased over a dozen vehicles in my lifetime and this by far has been the easiest and most convenient transaction I've ever done. From start to finish, they were extremely professional, they endured More

by tropicalchris1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tignonsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2026

Arseni and Kamila were sooooo helpful and informative. Very satisfied with the customer service and the car I left the lot with! More

by aapowers05
Recommend Dealer
Yes
Employees Worked With
Arseni and Kamila
August 14, 2026

All I can say is that I am extremely satisfied with their service. They were all very sociable and polite. I also have to say that I am very grateful for their patience with this old Priest .God knows t More

by hbolieau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2026

I appreciated them timely servicing the vehicle and fixing the issue, they also were kind enough to drop me off and pick me up. More

by Aidan.ely
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Knowles
August 09, 2026

Everyone that I came into contact with seemed to me to be very professional. The repair/maintenance evolution that took place seemed to fix the problem that I was experiencing. More

by LUCKYJBM
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Knowles
August 05, 2026

Matt Bouchard our sales rep was very professional and took care of all our concerns we had with the Colorado that we chose. The staff was very thorough explaining our options recommended for warranty wor More

by richardespelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tignonsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2026

The deal itself took over a week to get answers on, I had to call multiple times to get any answers since nobody would call me to let me know More

by chrish22796
Recommend Dealer
No
Employees Worked With
Joe
Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you Chris for sharing your experience here with us. Communication is key to doing business, and sometimes we miss the mark. We are glad that you are driving your beautiful Car now and look forward to doing business again in the future. Welcome Home to the Scranton Family

August 01, 2026

Very pleased Scranton was able to get my vehicle in for a diagnosis and repair of the problem in need than 48 hours. All employees i dealt with with very pleasant to work with and knowledgeable. More

by KCBURCH236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience here with our Service Team. This is what we strive to do with all of our customers and glad that we were able to do so! Welcome home to the Scranton Family!

July 30, 2026

My corvette went in for door button, two weeks later I get back and someone curb rashed my front rim More

by JOELTESSEX
Recommend Dealer
No