Scranton Chevrolet of Norwich

Disappointed that there is a service bulletin issue on my new vehicle and the dealership is unaware of what is causing the problem. Was really disappointed that the technician stood on my bumper to do new vehicle and the dealership is unaware of what is causing the problem. Was really disappointed that the technician stood on my bumper to do the repairs on my truck . There are multiple prints all over the bumper and the bumper is vinyl wrap susceptible to damage from boots. I emailed my concern with photos to the dealer on two occasions, and there was no apology or acknowledgment. More

I sat three and a half hours for what was supposed to hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If servic hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If service like this, no way am I buying a new all wheel at Scranton! More

Very informative and friendly Very knowledgeable. Cares about the customers Will come back again soon Cares about the customers Will come back again soon More

Service department was lacks quality quotes there was a obvious over sight on quote I received and when I called to question it it was messed up even more very dissatisfied and cost the dealership thousand obvious over sight on quote I received and when I called to question it it was messed up even more very dissatisfied and cost the dealership thousands of dollars in repairs More

Very friendly and responsive! Willing to work with you know matter the situation. Would highly recommend by far best Chevrolet dealer I have been to. Willing to work with you know matter the situation. Would highly recommend by far best Chevrolet dealer I have been to. More

I had the pleasure of working with Matt at Scranton Chevrolet when purchasing my new GMC Terrain, and I can’t recommend him enough! After my recent car accident, I was looking for a new vehicle that wo Chevrolet when purchasing my new GMC Terrain, and I can’t recommend him enough! After my recent car accident, I was looking for a new vehicle that would make me feel safe and secure, and Matt went above and beyond to meet all of my needs. He listened to my concerns and made sure I was comfortable with every aspect of the process. Not only was he incredibly helpful and knowledgeable, but he was also really funny, which made the experience so much more enjoyable. Matt truly made the car-buying process stress-free, and I walked away feeling confident in my new vehicle. If you’re in the market for a car, I highly recommend working with Matt — he’s the best! More

A great experience. Zoe made what is normally a stressful task very easy and comfortable. Zoe made what is normally a stressful task very easy and comfortable. More

Meagan was exceptional helping me work thru warranty work at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. More

She was very accommodating with my schedule and pleasant both on the phone and in person. Work was done in the time frame given. both on the phone and in person. Work was done in the time frame given. More

Very good. Good customer service. Would recommend. Was knowledgeable and took time to explain the process. Good customer service. Would recommend. Was knowledgeable and took time to explain the process. More