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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

May 31, 2023

Thanks Steve 👍👍you did a excellent job and answer all my question and help me a lot More

by jeuryklk809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Murphy Sr.
May 31, 2023

Excellent customer service overall. I would recommend friends and family to go visit Scranton Chevrolet.. More

by JohnO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 31, 2023

Very fast, and efficient work figuring out what was wrong with my vehicle and fixing the issue quickly. Also did a full inspection of the vehicle and made recommendations. Great Communication. More

by Cass7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Fraizer
May 29, 2023

Was my first time buying a car and they made the process easy and explained the process and all my options. They answered all my questions and helped to find different rebates I could use in my purchase More

by Rarmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr., Brianna Hammond, Phil Dugas
May 29, 2023

Went to Scranton Chevy and was amazed by the quality of Kamila. She truly treats you with well. Great job!!! More

by Matth007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Phil Dugas
May 29, 2023

I had a positive experience overall with Scranton Chevrolet. Another dealership could not find me what I was looking for but this place came through More

by CDESABRE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
May 26, 2023

Having text be the only way to communicate sucks! 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again More

by tonylasaraci
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Lauren McGloin
May 25, 2023

They were very easy going no stress. Kamila was awesome and no pressure. It was the first time buying a car on my own and she made it very easy. More

by mmkush67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Awesome service got me the deal I needed after shopping at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . More

by ant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dugas
May 23, 2023

$200 final price for a $16 part. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. More

by MUDTRACKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren McGloin
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