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Scranton Chevrolet of Norwich
Norwich, CT
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,263 reviews
May 23, 2023
The dealership and employees were very understanding and patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle nee patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle needed. Thank you. More
by CBERNARDO87
Verified CustomerEmployees Worked With
Kyle Harrell
May 19, 2023
Not impressed. Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Ha Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Had the battery tested somewhere else and it was operating perfectly. Will no longer trust this dealership. More
by jhume81
Employees Worked With
No idea could not understand him
May 18, 2023
Cassie kept me up to date on what was happening, different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that was not on Scranton or Cassie. More
by ANGIE.TOM2011
Employees Worked With
Cassie
May 14, 2023
Brianna my sales person was fantastic as was my experiences with the GM Dom and the finance Manager as well! I was very happy with the entire sales process. Wish my payments were not so high though experiences with the GM Dom and the finance Manager as well! I was very happy with the entire sales process. Wish my payments were not so high though. More
by magicsmitty
May 11, 2023
Excellent customer service and very informative. Work was completed as stated at drop off. Video text was interesting and knowing that the technician was looking out for the customers best interest. Work was completed as stated at drop off. Video text was interesting and knowing that the technician was looking out for the customers best interest. More
by Rjessop
Employees Worked With
Lauren McGloin
May 10, 2023
Everytime we come for service everyone is sooo nice and so smart and know everything you need to about our cars. so smart and know everything you need to about our cars. More
by SANDERSLH
Employees Worked With
Other Employees :
Michael Cassel, Lauren McGloin, Ian McClenathan, Louis Avitabile, Kyle Harrell, Tayler Mortimer
