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Scranton Chevrolet of Norwich
Norwich, CT
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,278 reviews
May 29, 2023
I had a positive experience overall with Scranton Chevrolet. Another dealership could not find me what I was looking for but this place came through Chevrolet. Another dealership could not find me what I was looking for but this place came through More
by CDESABRE3
Verified Customer
May 26, 2023
Having text be the only way to communicate sucks! 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again More
by tonylasaraci
Employees Worked With
Lauren McGloin
May 25, 2023
They were very easy going no stress. Kamila was awesome and no pressure. It was the first time buying a car on my own and she made it very easy. Kamila was awesome and no pressure. It was the first time buying a car on my own and she made it very easy. More
by mmkush67
Employees Worked With
May 23, 2023
Awesome service got me the deal I needed after shopping at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . More
by ant21
May 23, 2023
$200 final price for a $16 part. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. More
by MUDTRACKS
Employees Worked With
Lauren McGloin
May 23, 2023
The dealership and employees were very understanding and patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle nee patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle needed. Thank you. More
by CBERNARDO87
Employees Worked With
Kyle Harrell
May 19, 2023
Not impressed. Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Ha Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Had the battery tested somewhere else and it was operating perfectly. Will no longer trust this dealership. More
by jhume81
Employees Worked With
No idea could not understand him
May 18, 2023
Cassie kept me up to date on what was happening, different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that was not on Scranton or Cassie. More
by ANGIE.TOM2011
Employees Worked With
Cassie
