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Scranton Chevrolet of Norwich
Norwich, CT
2,266 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,266 reviews
December 18, 2022
Lauren is unbelievably understanding patient kind considerate thorough and smiles genuinely . Her experience and helpfulness make it an easy decision to get Escalade serviced where I purchased it. considerate thorough and smiles genuinely . Her experience and helpfulness make it an easy decision to get Escalade serviced where I purchased it. I'm a likely lifer More
by James
Verified Customer
December 16, 2022
Ian and his crew did an excellent job servicing my work van , making this an easy and painless process . Also like to mention the customer service is beyond anything I’ve experienced at any other dealershi van , making this an easy and painless process . Also like to mention the customer service is beyond anything I’ve experienced at any other dealerships ! I look forward to bringing my vehicles in for regular maintenance!! Great job team ! More
by Lawrence_pendergast
Employees Worked With
It was a joint team effort I commend the entire team , Ian McClenathan
December 15, 2022
it started in the service dept with ian than to sales with steve very helpful and fast and a vist finance with ed and done. thankyou all with steve very helpful and fast and a vist finance with ed and done. thankyou all More
by angellwings77
Employees Worked With
Edward Haddad, Steven Murphy Sr., Ian McClenathan
December 15, 2022
Routine oil change and tire rotation while I waited. Got a tell all video from the tech. Used rewards points and was happy with the service. Got a tell all video from the tech. Used rewards points and was happy with the service. More
by LRICKLINWELLS
Employees Worked With
Lauren McGloin, Mike Tabor
December 15, 2022
The communication between the service department and our company is excellent When there is an issue it is detailed and an estimate on parts availability and arrival of the parts needed are provided I f company is excellent When there is an issue it is detailed and an estimate on parts availability and arrival of the parts needed are provided I feel confident in this dealership for service More
by bruceminer
Employees Worked With
Other Employees :
Lauren McGloin, Anna Mihailides, Louis Avitabile, Mike Tabor, Kyle Harrell
December 13, 2022
I felt that my time here wasn’t as good as it could’ve been. The service team acted at first as if they didn’t care to fix my car at first, but once I was persistent enough, everything ran smoothly and I been. The service team acted at first as if they didn’t care to fix my car at first, but once I was persistent enough, everything ran smoothly and I got my car fixed. My car works well now with no issues and I couldn’t be happier. More
by Thomas_M
Employees Worked With
Lauren McGloin
December 12, 2022
Everything and everyone is awesome! Couldn’t ask for a more nicer honest crew! Thank you everyone! I will be back and I will recommend my friends to you! Couldn’t ask for a more nicer honest crew! Thank you everyone! I will be back and I will recommend my friends to you! More
by B
Employees Worked With
Michael Cassel, Anna Mihailides, Ian McClenathan
December 11, 2022
Excelllent service! Kamila was very helpful, in finding us a car that would fit into our budget Kamila was very helpful, in finding us a car that would fit into our budget More
by DLSMITH06351
