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Scranton Chevrolet of Norwich
Norwich, CT
2,266 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,266 reviews
November 10, 2022
Very expensive parts cost me less than $200 they charge me labor over $1000 bought the car brand new from them always service it there. me labor over $1000 bought the car brand new from them always service it there. More
by kassimodora
Verified CustomerEmployees Worked With
Michael Cassel, Lauren McGloin
November 09, 2022
I found Scranton Chevy to be lacking not only in professionalism but basic knowledge. At this point I wouldn’t bring my car there to be junked. professionalism but basic knowledge. At this point I wouldn’t bring my car there to be junked. More
by Rosie
Employees Worked With
Anna Mihailides
November 09, 2022
We went for and oil change and tire rotation. When the mechanic finished rotating the tire he needed to put air in the front tire but could not get the valve stem cap off. It took 1 1/2 hours to When the mechanic finished rotating the tire he needed to put air in the front tire but could not get the valve stem cap off. It took 1 1/2 hours to fix that . After 240.00 we let very unhappy and will not be returning to Scranton Chevy again! There was grease on the steering wheel, door handles and the wheels!!! We keep this truck spotless!!! More
by Charles-sailer
Employees Worked With
The cashier was very nice and apologetic., Lauren McGloin
November 02, 2022
Their service was slow. They charged a lot in labor and they didn’t communicate well They charged a lot in labor and they didn’t communicate well More
by Glt827
November 02, 2022
Excellent experience. Karmilla was fantastic. Finance manager straight forward and forthcoming.... total experience was excellent Karmilla was fantastic. Finance manager straight forward and forthcoming.... total experience was excellent More
by rsablitz
November 01, 2022
Very professional and thorough. My process was extremely easy and I felt confident in there work to complete my job My process was extremely easy and I felt confident in there work to complete my job More
by KEVIN
October 30, 2022
everyone is so friendly it's like you are family. Ian was so nice and helpful he reminded me of my son.i never worry when I have to get my car checked.Thank you so much! Ian was so nice and helpful he reminded me of my son.i never worry when I have to get my car checked.Thank you so much! More
by SANDERSLH
Employees Worked With
Ian McClenathan
