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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
August 03, 2022
Good Service and takes care very good they very smart person I think they perfect person I think they perfect More
by Chuyen pham
Verified CustomerEmployees Worked With
Other Employees :
Michael Cassel, Lauren McGloin, Andrew Macierowski
August 03, 2022
Friendly staff, very helpful, easy scheduling of service, good price. Excellent customer service and mechanic service. good price. Excellent customer service and mechanic service. More
by Matt2018
August 01, 2022
I had my Buick enclave towed there when I got it back it was worse than I dropped it off they also returned my truck with my steering column still off.. when I spoke to the service mgr I felt like I was tal was worse than I dropped it off they also returned my truck with my steering column still off.. when I spoke to the service mgr I felt like I was talking to myself no apologies no nothing.. so unprofessional for a so called professional dealership.. RUN RUN RUN. More
by Howard haughton
July 29, 2022
Very helpful and friendly staff. Lauren was great. She took our information and explained everything our car needed and the cost. She also helped us connect with our GM credits and a Lauren was great. She took our information and explained everything our car needed and the cost. She also helped us connect with our GM credits and applied them to our bill. Work was expedient and professional. Very clean waiting area. Loved the free coffee. More
by joe.pic
Employees Worked With
Lauren McGloin
July 25, 2022
Everything is great, very kindly treat me with cortesy ,friendly, also send me a video what's going on with my car what is right and wrong , the work is being done , I'm satisfied. what surprise me a ,friendly, also send me a video what's going on with my car what is right and wrong , the work is being done , I'm satisfied. what surprise me and dont agree was the price for oil change plus tires rotation is to high! $116.00 other dealers tires rotation is FREE! You most thinking about it and keep you clients happy! TIRES ROTATION MOST BE FREE More
by Theybu
Employees Worked With
July 23, 2022
My husband & I came to this dealership to check out a used 2020 GMC Sierra 1500 Denali. Though in the end, we ultimately did not make a purchase, I have nothing but good words to describe this dealership used 2020 GMC Sierra 1500 Denali. Though in the end, we ultimately did not make a purchase, I have nothing but good words to describe this dealership, and Bill in particular.. Friendly, knowledgeable, helpful, experienced. Took his time to explain everything to us - from the vehicle itself, down to finance options, warranties, coverages, etc. Both Bill & General Mgr Mike were very pleasant to work with. I wished in the end, we could've made the deal. More
by Lovecatshabi
Employees Worked With
Bill Buswell, Michael Sharrio
