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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

July 13, 2022

Local Service/Technician support and communication was above average. I would return for further service! More

by Talonanubis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech#ID: 468, Lauren McGloin
July 09, 2022

Well organized and good service reps make it easy to complete service work, and pleasant waiting room. More

by Wbly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
July 09, 2022

Very efficient. Handled repair on our Volt when the selling dealer, Grossman, was incapable of doing so More

by markcika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
July 08, 2022

Fast scheduling great service and locatio n pleasure to do business with always Thank you More

by WMCKISSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
July 07, 2022

Friendly staff, answered all my questions and kept me up to speed on my vehicle repair. I had a time frame that I needed the vehicle returned to me by and they beat it both times. More

by DB96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
July 04, 2022

The service was on time and the representative was courteous. The oil change did not take long and I was out in a half an hour. The waiting area had music playing that I enjoyed and was clean and comf More

by cla67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I do not recall who she was
July 02, 2022

Bill was great - very happy with the Colorado Z71 I wound up with after going in to look at another vehicle! Great service, Bill was very thorough taking the time to explain every detail and feature of the t More

by breilly88
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Buswell, Edward Haddad
July 01, 2022

Quick service, people where very helpful, knowledgeable staff explaining problems with old vehicle in detail More

by PLS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Lauren McGloin
Jul 02, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for the business and review PLS1234! We appreciate you. See you next time and enjoy your summer! Team Scranton Service

June 30, 2022

My oil change was very efficient. The video of the vehicle inspection was nice to watch. It was great just pulling up and getting right in. More

by Shamrock934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Jul 02, 2022 -

Scranton Chevrolet of Norwich responded

Thanks for sharing Shamrock! We are glad to hear the video helped you see your vehicle needs in a quick and easy way. Thanks again! Team Scranton Service

June 30, 2022

Great service, friendly environment, all of my expectations were exceeded. Ally was great at organizing the work up front, and was great at setting expectations. More

by lmlglavado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Jul 02, 2022 -

Scranton Chevrolet of Norwich responded

Glad to hear we hit the high marks for you lmlglavado! We appreciate you and your business. Thanks again! Team Scranton Service

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