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Scranton Chevrolet of Norwich
Norwich, CT
2,266 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,266 reviews
June 22, 2022
They do a very good job on repairs and they're very mindful of their customers time if they're waiting and try to make you as comfortable as possible. mindful of their customers time if they're waiting and try to make you as comfortable as possible. More
by MPASS1123
Verified Customer
June 21, 2022
Lauren worked very hard to contact the warranty company and had gotten the part covered under warranty. She continued to keep me up to date on the progress. and had gotten the part covered under warranty. She continued to keep me up to date on the progress. More
by bartholomay.roger
Employees Worked With
Lauren McGloin
June 20, 2022
They did an emergency tire replacement while I handled business in the area. Things couldn’t have gone any smoother. Everyone I spoke with on your team was very helpful. business in the area. Things couldn’t have gone any smoother. Everyone I spoke with on your team was very helpful. More
by rharbison
Employees Worked With
June 18, 2022
I have always been treated with respect and been very impressed with the service. The personnel have listened to what needs to be done for service to the car and they have let me know if I should wait o impressed with the service. The personnel have listened to what needs to be done for service to the car and they have let me know if I should wait or leave the car and I like that. More
by Bendog
June 18, 2022
Scranton Chevrolet, very professional and very courteous. Shopping for a vehicle was a excellent experience. I will be spreading a good word about all of the staff Shopping for a vehicle was a excellent experience. I will be spreading a good word about all of the staff More
by martelaug12
June 18, 2022
I thought my service advisor was very nice. Very welcoming. I think the service was an overall quick and smooth process. Great dealership Very welcoming. I think the service was an overall quick and smooth process. Great dealership More
by bradwatson49
June 17, 2022
Very nice place to go very pleasant people to work with gave me a real good price on my Simoniz Went to the other screens in Vernon and they were very rude they said they could not touch the price that yo gave me a real good price on my Simoniz Went to the other screens in Vernon and they were very rude they said they could not touch the price that you guys gave me More
by Kriendeau867
Employees Worked With
June 15, 2022
June 11, 2022
Reception was good and polite Who ever did the actual service left greasy hand prints all over my doors, hood, and dash board. Stripped out screws and never checked there work had to return to have there service left greasy hand prints all over my doors, hood, and dash board. Stripped out screws and never checked there work had to return to have there work redone.. More
by MARDYLEMKE
