Scranton Chevrolet of Norwich

I am very pleased with the diagnosis and repair work that scranton Chevy performed on my Silverado. I also like the way that I was contacted with the progress through text. Thanks Bob Johnson. scranton Chevy performed on my Silverado. I also like the way that I was contacted with the progress through text. Thanks Bob Johnson. More

Scranton never disappoints! They are always so friendly and helpful! It is always a positive experience whenever I go! If you are looking for a car (new or used), go see them They are always so friendly and helpful! It is always a positive experience whenever I go! If you are looking for a car (new or used), go see them! More

I dropped off my car at 8:30am. I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husba I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husband to tell him the details of their findings. I then called my husband to see if they did call him and they didn't. They blatantly lied to me which I truly do NOT appreciate. I insisted that they send someone to pick me up since I had no car and no one to bring me to the dealership and I needed my car to take my children to school the next morning. They sent a mechanic out to get me and when I got to the service dept, everyone had left for the day. I was pretty livid because I had just talked to them and they told me they would be there to check my vehicle out. I had a sales guy help me get my car from the service dept. Their service dept is unorganized and no one seems to communicate well with the customers or each other for that matter. There are 2 or 3 people in the dept that are knowledgeable and efficient but everyone else, not so much. More

You diagnosed things wrong you tell me things are wrong with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil an with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil and charge me More

Amazing to deal with and really made buying a new vehicle nice and easy. Kamila and Edward were fantastic and really went above and beyond. Definitely Be buying vehicles from there for years to come nice and easy. Kamila and Edward were fantastic and really went above and beyond. Definitely Be buying vehicles from there for years to come More

Great communication and timely resolution of my issue. Thanks to this competent and reliable team! Thanks to this competent and reliable team! More

The dealership did a fantastic job. I purchased the vehicle online and they made the process very easy. They were quick to respond to my questions either from the salesperson or the s I purchased the vehicle online and they made the process very easy. They were quick to respond to my questions either from the salesperson or the sales manager. The finance manager worked with us and our bank to make sure we got the best deal possible. I would highly recommend Scranton Chevy to anyone looking for new or used. More

Very efficient and friendly staff. Always take excellent care of my car and keep me informed of any issues. Always take excellent care of my car and keep me informed of any issues. More

Huge miscommunication between sales and service departments, it was a nightmare to get a new radio right after purchasing a preowned vehicle departments, it was a nightmare to get a new radio right after purchasing a preowned vehicle More