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Scranton Chevrolet of Norwich
Norwich, CT
2,289 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,289 reviews
June 04, 2022
Great team, sales helping out service, keeping customers happy and we intend to continue getting our routine service done at Scranton Chevy. happy and we intend to continue getting our routine service done at Scranton Chevy. More
by AJS
Verified Customer
June 03, 2022
Staff was very helpful and courteous with checking in for service. I chose to just drop my vehicle off and they were very prompt in messaging me when it was ready to be picked up service. I chose to just drop my vehicle off and they were very prompt in messaging me when it was ready to be picked up More
by bandmd1
Employees Worked With
June 02, 2022
Well they had my new truck for two months scratched it trying to fix it wouldn’t tell me what was wrong with my truck I couldn’t go to it they put the motor parts on my seats also damaged my liner in my t trying to fix it wouldn’t tell me what was wrong with my truck I couldn’t go to it they put the motor parts on my seats also damaged my liner in my truck after a mo th and a half they gave me a vehicle for a week almost two weeks but all in all. Terrible service terrible dealership to keep your vehicle safe it’s been a few days and no call from the dealership on the damages they did to my vehicle (scratches,rip in the viser, tar on the side of the truck plus my rims More
by CAMANDSONSLLC
Employees Worked With
Other Employees :
There was a sweet person in service not sure her name but she signed the loaner to me what a great employee the one next to her totally unprofessional , Michael Soto-Valentin, Michael Cassel, Ahmad Feaster, Brennan Doehring
June 02, 2022
All way friendly, professional and do their best to have jobs completed in a timely fashion jobs completed in a timely fashion More
by JJENN54601
June 01, 2022
Amazing top-notch service from my contact Nico he called me even on his days off if I had questions me even on his days off if I had questions More
by mdwoodruff
Employees Worked With
June 01, 2022
I made an appointment. Dropped off car the night before and it was completed the next day. I received a text that the car was done with the proper amount that was estimated Dropped off car the night before and it was completed the next day. I received a text that the car was done with the proper amount that was estimated and I went down and picked car up. I was greeted politely and paid my bill. Got in car and drove off! More
by Traylorj1449
Employees Worked With
May 29, 2022
Efficient, quality service. Great feature with the video recap from the mechanic. Transparent with service recommendations and needs. Great feature with the video recap from the mechanic. Transparent with service recommendations and needs. More
by terryjr
May 28, 2022
This dealership is easy to do business with. I trust them to service my 2020 Silverado 2500HD and my 2022 Corvette Stingray. I trust them to service my 2020 Silverado 2500HD and my 2022 Corvette Stingray. More
by rbremer
Employees Worked With
May 28, 2022
No experience with the dealership. The service center could have done better. Grease prints in the interior of my truck after I detailed it. Got brakes looked at and now my parking bra The service center could have done better. Grease prints in the interior of my truck after I detailed it. Got brakes looked at and now my parking brake is really loose. Going to tighten myself. More
by drummerboydarby1
Employees Worked With
May 28, 2022
Both times I’ve had my buick serviced here have been fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. More
by JONRASIMAS
