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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
Verified Customer
April 24, 2022
They were very helpful with the trade in and new truck purchase, accommodating our needs. Extremely happy with our new Colorado purchase, accommodating our needs. Extremely happy with our new Colorado More
by JCONNELL.CDT
Employees Worked With
Other Employees :
Edward Haddad, Steven Murphy Sr.
April 24, 2022
Too expensive, I’ll be going to my local mechanic moving forward! The estimate they gave 2438 to replace a blend door in heater box was done for 1300 less!!! Plus the customer service from a male staff was forward! The estimate they gave 2438 to replace a blend door in heater box was done for 1300 less!!! Plus the customer service from a male staff was super rude! The female staff are polite and helpful. Also there were screws left over from the said heater box and the next mechanic noted there were things left hanging screws missing. More
by RUTH.36
April 23, 2022
The Car was picked up as promised and repair to the car was completed quicker than was promised was completed quicker than was promised More
by john410
April 23, 2022
Quick, clear communication concise, polite and efficient. Everything was explain very clearly to me. Perfect efficient. Everything was explain very clearly to me. Perfect More
by bbuscetto
Employees Worked With
April 23, 2022
Ordered a key was told it would be there in 2 weeks took 6 weeks to come in was told the key was all set didn't need to be programed put in truck didn't work then was told it needed to be programmed cost $ 6 weeks to come in was told the key was all set didn't need to be programed put in truck didn't work then was told it needed to be programmed cost $ 62.00 for key and $170.00 to be programed that is outrageous not happy but after all said and done the key works More
by guzdc
April 22, 2022
They are a small dealership with outstanding customer service. I have always been treated fairly and without delay. I wouldn’t go anywhere else service. I have always been treated fairly and without delay. I wouldn’t go anywhere else More
by PRLIPAR
April 22, 2022
It was great. Tammy is always welcome and awesome. Thanks to the team for their efforts Tammy is always welcome and awesome. Thanks to the team for their efforts More
by ssn690
April 22, 2022
My appointment was on time. Service was performed as expected. In the alloted time frame. Service was performed as expected. In the alloted time frame. More
by Mmfinn
