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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
March 28, 2022
I made an appointment to have work done while i was at work so it would be done by the time i got out. I arrive after work. After much confusion they finally find my key and its determined the work has no work so it would be done by the time i got out. I arrive after work. After much confusion they finally find my key and its determined the work has not even been started yet. I m then told they will begin repair now and will be done in half hour. 45 minutes later its done. I m not happy about this whole situtation . More
by Wcummings01
Verified CustomerEmployees Worked With
Brennan Doehring
March 28, 2022
Steven was an excellent salesman, very helpful. Everyone there was very nice. Very good customer service.No pressure. I came in not expecting to buy and walked out with a car. The kind of experienc Everyone there was very nice. Very good customer service.No pressure. I came in not expecting to buy and walked out with a car. The kind of experience that makes you say good things about a dealership. Yor experience with the sales people is what gives your business its reputation. More
by william.robinson0714
Employees Worked With
Mike 5 stars for Mike (sales manager, Steven Murphy Sr.
March 27, 2022
My first service after buying my truck from Scranton. Could not have been easier. Customer service was perfect. Thank you Could not have been easier. Customer service was perfect. Thank you More
by Jsestrom
Employees Worked With
March 27, 2022
Honest and direct. Didn’t feel pressured to make a decision and they didn’t sneak in any extras after we had agreed to a price. Didn’t feel pressured to make a decision and they didn’t sneak in any extras after we had agreed to a price. More
by MATT.AVERY
Employees Worked With
Edward Haddad, Steven Murphy Sr.
March 27, 2022
The lady that waited on me was so nice, I really enjoyed working with her working with her More
by glmaffeo
March 27, 2022
Very professional and speedy process customer service was 100% on point the girls were awesome 100% on point the girls were awesome More
by cheryl-schneider
March 24, 2022
Exceptional customer service. Clean establishment. Knowledgeable techs. I love the videos they send reviewing the status of my vehicle. Clean establishment. Knowledgeable techs. I love the videos they send reviewing the status of my vehicle. More
by ajm2345
Employees Worked With
March 23, 2022
Kamila Pelliccia is one of the best Sales Consultants I have worked with. Extremely knowledgeable about the product and actually owns one. Very courteous and really knows her stuff! have worked with. Extremely knowledgeable about the product and actually owns one. Very courteous and really knows her stuff! More
by KK35TRUCK
March 23, 2022
Very good fast service! I go there every year! Acceptable price! Nice color nice car! I go there every year! Acceptable price! Nice color nice car! More
by 1515356258
Employees Worked With
March 20, 2022
No words no words no words no words the quick brown fox jumped over the lazy Dodd back jumped over the lazy Dodd back More
by RKOPPLIN
Employees Worked With
