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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,288 reviews

April 06, 2022

they did very good job every time I been in for services for that I am feeling good More

by JOMNS9107
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Very kind and helpful I will definitely recommend this dealership to family and friend Hands down. More

by BOOGSDRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Scranton Chevrolet of Norwich responded

Thanks BOOGSDRE for your kind words and for your business. We appreciate you! Enkoy the vehicle. Dominick Salemi General Sales Manager

April 06, 2022

Great dealer to work with for a car purchase transaction. Highly recommend to anyone shopping. More

by BRIANHPETRIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
Apr 06, 2022 -

BRIANHPETRIE responded

Great dealer.

April 06, 2022

Great service, but 100. 00 for an oil change is a little crazy, service writer a+ More

by slc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
April 04, 2022

Was impressed my car needed to be checked out quickly due to travel . I called they got me right in and took care of everything.. Employees were very helpful and very friendly..Would recommended them to anyo More

by crisman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Steven Murphy made it awesome for us. When we set an appointment, he had the car ready for a test drive when we got there. Other dealers did not. The paperwork part was fast and enjoyable More

by sdg.dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Murphy Sr.
Apr 09, 2022 -

Scranton Chevrolet of Norwich responded

Thank you Dave! Steve works hard for his clients and thank you for letting everyone know about him and his value. Enjoy the vehicle and thank you again for your business and review. Dominick Salemi General Sales Manager

April 02, 2022

Timely, kind, no issues. I look forward to doing more business with them in the future. More

by azariah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Van Valkenburgh
April 01, 2022

Kamila is the best! I return because of her knowledge, responsiveness and transparency. The dealership in general is friendly and inviting. More

by GNVETTER
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Scranton Chevrolet of Norwich responded

Thank you GNVETTER for the great review of Kamila and our dealership! We appreciate your business and hope you enjoy that vehicle. Thanks again! Dominick Salemi General Sales Manager

March 31, 2022

My oil change resulted with the technician only putting in 6 quarts instead of 8. Totally unacceptable. Also, lack of communication between the team members and the technician results in the technician t More

by donsmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Scranton Chevrolet of Norwich responded

donsmitty thanks for taking the time to post a review and for your business. We apologize for the error and hope that we can make that up to you on a future visit. Thank you again, Dominick Salemi General Sales Manager

March 30, 2022

Excellent experience! Great people! We will definitely use this dealership again for future vehicle purchases More

by gary.havican
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
Apr 02, 2022 -

Scranton Chevrolet of Norwich responded

Awesome news Gary! Thank you for your business and for taking the time to write the review of your experience. We are happy to have helped you get into the vehicle you wanted and we know you will enjoy it. Thanks again! Dominick Salemi General Sales Manager

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