
Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Very good service knowledgeable people and I like the free shuttle service free coffee and maybe a cheaper billing free shuttle service free coffee and maybe a cheaper billing More
My 2012 Buick LaCrosse had to go in for a recall on a toe link in February 2022. My car was in good condition when ​it in for the recall. Due to COVID I was working from home. When I went back to the office link in February 2022. My car was in good condition when ​it in for the recall. Due to COVID I was working from home. When I went back to the office in March 2022, I noticed there was something very wrong with my car. I would roll over a small difference in the pavement and I thought my car was going to fall off the frame. I called to schedule an appointment making it clear I felt it was tied to the work they did or didn't perform on my suspension. Once in the shop (April 2022) for a second time. I was required to sign to agree to pay a $170 diagnostic fee. I again reiterated I felt the issue was due to their work. Frank (who was very nice) let me know they would take a look and if it was due to their negligence it would be covered. Turns out, I was right. They never performed an alignment after replacing the toe link. They did cover the cost 100%. But it was stressful. I could have gotten in a serious accident due to their oversight. More

James was fantastic! Highly recommend working with him. He made the whole process fast and easy Highly recommend working with him. He made the whole process fast and easy More
Great service great communication great coffee thanks for having me fifteen words is too much having me fifteen words is too much More
Frank is incredible. Made me feel like I was dealing with my small town mechanic. Couldn’t ask for better service. Made me feel like I was dealing with my small town mechanic. Couldn’t ask for better service. More
Great experience every time I come here,,always professional and courteous,the problem was fixed in a timely manner and was kept informed throughout the process. professional and courteous,the problem was fixed in a timely manner and was kept informed throughout the process. More
I have not had a complimentary car wash with last couple visits for service, why is that? I was told when my vehicle was ready, that it was going to be a few extra minutes, because it was being washed. It w visits for service, why is that? I was told when my vehicle was ready, that it was going to be a few extra minutes, because it was being washed. It was not! More