
Scranton GMC of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent experience at at Scranton. Amanda set up the appointment with me, had a rental car lined up for me and I didnt even get to see her when I came in for the appointment :( everything was Excell appointment with me, had a rental car lined up for me and I didnt even get to see her when I came in for the appointment :( everything was Excellent! More
Amanda S. Did a great job coordinating my repairs. She was pleasant organized and kept me updated and answered all my questions. I would recommend scranton service because of Amanda. was pleasant organized and kept me updated and answered all my questions. I would recommend scranton service because of Amanda. More
Very clean, polite, enjoyed my 1st service there. Was Very clean, polite, enjoyed my 1st service there. Was there to get my 1st oil change and had a jetting motion when shifting. Found the problem was co Very clean, polite, enjoyed my 1st service there. Was there to get my 1st oil change and had a jetting motion when shifting. Found the problem was covered by warranty. More
We are very thankful for Mr.Mangene’s patience and effort. Obtaining the car was very easy with his assistance. We’re very thankful for his customer service. effort. Obtaining the car was very easy with his assistance. We’re very thankful for his customer service. More
The team at Scranton was very helpful. They scheduled me a loaner while my truck was being serviced and handled everything I asked them to. I’ll be back for sure! a loaner while my truck was being serviced and handled everything I asked them to. I’ll be back for sure! More
Very disappointed, I forgot a bank deposit bag in my center console. Money was removed from it. Not sure I will ever return for service or sales. center console. Money was removed from it. Not sure I will ever return for service or sales. More
I have purchased used cars in the past, and with my current experience I will never use or recommend them again. Their BBB complaints back up my feelings as well. I purchased a 2017 GMC Terrain from current experience I will never use or recommend them again. Their BBB complaints back up my feelings as well. I purchased a 2017 GMC Terrain from Scranton on October 13, 2020. On October 14th, it shut off and stopped suddenly twice, the second time in the middle of the road. I almost got into an accident trying to move into a parking lot. GMC Road Side assistance picked it up that day and brought it into their shop. Over the course of 1 week they were unable to recreate or diagnose the issue. Instead of demanding my money back, I suggested that I swap out a vehicle with the same make/model and price on their lot for equal value and they declined. After much back and forth, they suggested I pay $1600 for an equivalent vehicle. Currently, they still have my vehicle and refuse to give any type of discount, service plan, money back or similar vehicle for the same price. I have a wife and 3 young children. I would never take the risk of putting them in an unsafe vehicle. Their sales manager, Joey Bishop, told me that vehicles stall all the time. I explained to him there are two key differences: 1. it did not stall, it shut off completely and the steering wheel locked up, and 2. I purchased this vehicle the previous day. There are plenty of other dealerships in CT and MA to choose from. Please don't use this one. More
I had to call to get the status of my car I called conlon Left message and received no reply maybe you don’t want my business Left message and received no reply maybe you don’t want my business More
Thank you for all your hard work!Amanda in service was a Thank you for all your hard work! Amanda in service was a pleasure to work with. I am very happy with the service plan that was purchased at the time Thank you for all your hard work! Amanda in service was a pleasure to work with. I am very happy with the service plan that was purchased at the time of sale it saved the day More