Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
3,003 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,003 reviews
February 27, 2020
Poor Communication The service rep I was dealing with had poor communication, my vehicle has been in the shop for almost 2 weeks and was not told the vehicle was done. W The service rep I was dealing with had poor communication, my vehicle has been in the shop for almost 2 weeks and was not told the vehicle was done. When I called all the representative said was your vehicle is done, no explanation as to when the vehicle was done, very disappointed in my last service. More
by NARVIN.HEMRAJ
Verified CustomerEmployees Worked With
Amanda Soucie
February 27, 2020
Good service on my 2018 Cadillac. Very welcoming service entry garage, comfortable customer waiting lounge and reliable service. The service advisor was also very friendly, welcoming and knowledgeable. entry garage, comfortable customer waiting lounge and reliable service. The service advisor was also very friendly, welcoming and knowledgeable. More
by Happycustomer
Employees Worked With
Advisor
February 27, 2020
Always super helpful and A+ customer service! Jonathan in service was very helpful and great with communication! Even when my repair took longer than expected he helped to ensure my transportation was taken service was very helpful and great with communication! Even when my repair took longer than expected he helped to ensure my transportation was taken care of. More
by kristinwhite1981
Employees Worked With
Jonathan
February 27, 2020
Always pleasant and helpful.Appreciate the cleanliness and comfortable waiting room. Appreciate the car wash!! I love my Cadillac I’ve had since 2011 one of the best running cars I’ve owned. Thanks and comfortable waiting room. Appreciate the car wash!! I love my Cadillac I’ve had since 2011 one of the best running cars I’ve owned. Thanks More
by Ayottefam4
February 26, 2020
Took me on time, have a nice waiting area, finished before they said they would and washed my truck. Excellent service all-around. Extra words at the end are silly but required. Dropped 1 star because before they said they would and washed my truck. Excellent service all-around. Extra words at the end are silly but required. Dropped 1 star because of this stupid requirement. More
by BDANEK
February 23, 2020
Has not fixed problem. Been having problem since may 2017. Also forgot to reset oil life after oil change l am not pleased with having to have repeated visits to dealership 2017. Also forgot to reset oil life after oil change l am not pleased with having to have repeated visits to dealership More
by V8BB427
Employees Worked With
Beverly Rhoads, Keith Alamprese
February 23, 2020
Waited two hours for oil change but other than that nothing but love for the employees. Everyone is helpful & always remember you. Evan, Romaine my favs nothing but love for the employees. Everyone is helpful & always remember you. Evan, Romaine my favs More
by terik0971
February 23, 2020
Just purchased a 2020 Yukon Denali--the first new car in 25 years. Everyone in the dealership that we had contact with from salesman (woman) to the finance department were courteous, polite, knowledgeable, 25 years. Everyone in the dealership that we had contact with from salesman (woman) to the finance department were courteous, polite, knowledgeable, and welcoming. More
by MOOMBATWO
February 22, 2020
Very welcoming and willing to accommodate any request. Everyone in the dealership was always in a good mood and the smiles were always contagious. Great job. Everyone in the dealership was always in a good mood and the smiles were always contagious. Great job. More
by KEEVINARZTJR
February 22, 2020
Prompt service and a quote before doing a job is hard to find these days. Along with a dealership with a diesel tech. Scranton Gmc has these values and people to provide these hard to find requests. I alway find these days. Along with a dealership with a diesel tech. Scranton Gmc has these values and people to provide these hard to find requests. I always leave the service department satisfied. More
by CHRIS.GARRITY
Employees Worked With
Amanda Soucie
