Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton GMC of Vernon
Vernon, CT
2,997 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,997 reviews
November 08, 2019
Picked up my new cadillac Unfortunately had to buy a new Cadillac as my neighbors tree came down and crushed my other one . Really didn’t feel like buying one but then Cadill Unfortunately had to buy a new Cadillac as my neighbors tree came down and crushed my other one . Really didn’t feel like buying one but then Cadillac came out with 0% financing so I took a ride to scranton motors. Being in real estate sales in dealing with car salesman over the years I can’t stay in the car salesman . Then I meant James mangene. His approach was like mine when selling no pressure approach not pushy willing to help anyway that he could . Him and I got along great so I highly recommend Jim when you looking to buy a new car for that no pressure approach he can be reached at 860-872-9145 extension 122 More
by nelsonfoss
Employees Worked With
November 07, 2019
Leaking water in the doors I dont appreciate when a service rep tells me my truck is been off road and keeps telling me the same thing over and over. Nobody takes the time to l I dont appreciate when a service rep tells me my truck is been off road and keeps telling me the same thing over and over. Nobody takes the time to listen and come to a solution More
by Elungu
Verified CustomerNovember 07, 2019
Waste of time Came in for oil change and break check. Wasted almost 2 hours of travel and wait time (plus gas). One lift broken. The other was busy. Told to call ne Came in for oil change and break check. Wasted almost 2 hours of travel and wait time (plus gas). One lift broken. The other was busy. Told to call next week for another appointment. More
by VanLady
Employees Worked With
Don't know name of service writer
November 06, 2019
Good results Always a pleasant experience... Amanda and Beverly are great assets to your service dept... they try to be as accommodating as possible time wise. Th Always a pleasant experience... Amanda and Beverly are great assets to your service dept... they try to be as accommodating as possible time wise. They are keepers for sure... More
by RBALLOK
Employees Worked With
Amanda Soucie, Beverly Rhoads
November 05, 2019
Great service by John I was very pleased with the service especially John's help in learning more about my GPS. I am not especially electronics savvy and he was very patie I was very pleased with the service especially John's help in learning more about my GPS. I am not especially electronics savvy and he was very patient with all of my questions. More
by PKAT7
Employees Worked With
John
November 02, 2019
They have done better. From the start things went poorly. The service writer had trouble finding my appointment. I asked if a recall that I had just received in the mail the From the start things went poorly. The service writer had trouble finding my appointment. I asked if a recall that I had just received in the mail the night before could be done without extending my time there too much. Only add a half hour i was told. That's better than having to return so I OKed it. Two full hours after my appointment (oil change used to take less than an hour) I was informed that my front brakes were shot (only 40k on a half ton pickup that is used like a car NOT a truck) and that I would need pads AND rotors (what happened to the warning noise other brands have in place) at a cost of $600.00. YIKES! Two hours later I was told my truck was ready and I was greeted with a $900.00 bill YIKES !!! Seems the brake fluid needed to be removed, the system flushed, and new fluid installed. I was NOT informed of this even though the paper work says I was. needless to say I was NOT a happy camper. I will need tires over the winter. Not likely to return to the dealer for them. More
by SkyviewSy
Employees Worked With
None of the people I talked to are listed.
October 30, 2019
Easy purchase They made this purchase quite simple. In by 10:00 out by 2:00 with a nice new car!! If your in the market for a new GMC these are your guys They made this purchase quite simple. In by 10:00 out by 2:00 with a nice new car!! If your in the market for a new GMC these are your guys More
by GAMULLEN67
Employees Worked With
Chris Champagne, William Anastasio
October 28, 2019
Leased a new car Treated well and met my expectations . Dan was helpful and understood my needs. For me it was all about the price. We were able to agree fairly quickl Treated well and met my expectations . Dan was helpful and understood my needs. For me it was all about the price. We were able to agree fairly quickly. More
by scupero0
October 22, 2019
Great experience! We bought a new Buick Enclave here last weekend and had a great experience. This is my second new car purchase at this dealership. The Scranton team We bought a new Buick Enclave here last weekend and had a great experience. This is my second new car purchase at this dealership. The Scranton team located the exact trim and color vehicle we wanted and brought it in for us. Evan, Trevor, Chris, Dan and the entire Scranton sales staff are very professional and helped us through the entire process including lots of questions. Highly recommended Evan and the Scranton team! As a long time customer I already know the Scranton service team is also among the best. Fyi Buick was not an option in the dropdown on this page. More
by AFL11
October 20, 2019
Excellent When we called, we were looking for an advertised truck. Bob told us that this particular one was not available, but told us about another one that h When we called, we were looking for an advertised truck. Bob told us that this particular one was not available, but told us about another one that had just arrived. He showed us it, and I very much liked it and put a payment on it that day. He helped through the entire process and was very professional. I would recommend this dealership and Bob to anyone looking for a car. More
by Larry
Employees Worked With
Robert Navin
