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Scranton GMC of Vernon

Vernon, CT

4.4
3,000 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,000 reviews

August 07, 2019

Worked with us to find the right Truck We worked with Evan Blanchette. He was excellent in understanding what we were looking for and showed us options that met what we were looking for. More

by Jim S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Champagne, Evan Blanchette
August 01, 2019

Purchase of a used 2016 Cadillac CTS. James gave me all the information I needed before my purchase of a used Cadillac CTS. He provided a friendly, and low pressure environment throughout More

by trichmond87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2019

2016 GMC Terrain Denali James Mangene was super great and easy to work with no pressure and extremely professional. Thank you for the great service and introducing us to the More

by GMC Terrain Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Selander, Chris Champagne
August 01, 2019

Purchase of first Cadillac My salesman was Evan. I can’t say enough superlatives about him. He explained everything about the car, the service and the sales process. He has a gr More

by SPCOM29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Evan Blanchette
July 31, 2019

Check Engine Service I have been a loyal customer of Scranton Motors Service for the past 08 years. Each every time I have brought my cars in for service I am always treat More

by MLuceySr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romaine Trimble, Beverly Rhoads
July 31, 2019

Great Service The service staff is great! Amanda went far above and beyond to help me when my Sierra went down. Joe the service technician was awesome too. Being a More

by mike@acumarkllc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Fred Nassiff
July 31, 2019

Friendly welcoming staff. Entire team is wonderful. Everyone welcomes you, smiles and asks if you need anything and follows up with questions you may have. I've recommended the More

by R.C.F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kennerly, Paul Simmons, Keith Alamprese, William Anastasio
July 30, 2019

Unauthorized Charges/Work Not Performed I was charged for service that was not performed and/or not authorized. (Same issue as others here). Scranton refused to do anything to deal with or c More

by Rev2567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Soucie, Meghan Scranton, Phil Wilson, Keith Alamprese, Trevor Barbersek, Fred Nassiff
Aug 20, 2019 -

Scranton GMC of Vernon responded

Would you mind contacting us at the dealership to let us know the specifics of your situation? We take this feedback very seriously, and would like to look into this situation more closely. You can reach out to our service director Keith Selander at 860-872-9145, or you can respond to this review privately with your contact information and we would be happy to reach out to you instead. Thank you!

July 26, 2019

Great customer service Have a shuttle if you need to leave your vehicle, they are quick, professional, and courteous. Love this place! Would continue to recommend to anyo More

by 2013 Malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Samantha Savage
July 22, 2019

detailing my truck I brought my truck to Scranton because I thought they would do a good job detailing my truck. When I picked it up there spots that were not waxed and More

by Gmctruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jonathan p
Jul 25, 2019 -

Scranton GMC of Vernon responded

Thank you for your honest feedback. We apologize that a more thorough job was not done when detailing your truck, that is certainly not our goal, and we have made our Service Director aware that this occurred. If there is anything you feel that can be done to help rectify the situation, please do not hesitate to reach out to us. Thank you!

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