Scranton GMC of Vernon - Service Center

Very Courteous Very Professional! Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton Great communications with James, The vehicle was well cared for Looking forward to my 1st oil change at Scranton More

Scranton always provides top service every time I need them. They communicate the problems and fixes along with a workable timetable for repairs. A+ service will keep buying my vehicles at Scranton. them. They communicate the problems and fixes along with a workable timetable for repairs. A+ service will keep buying my vehicles at Scranton. More

Over 2 weeks to fix the car. When returning loaner car we were threatened with a $500 cleaning fee for having my wifes service dog in the car for 1 day. I could charge you $500 b When returning loaner car we were threatened with a $500 cleaning fee for having my wifes service dog in the car for 1 day. I could charge you $500 but im not going to from the service manager. Then you should have said nothing. We left worrying about the next time the car needs to be serviced . If we need a loaner will we be charged ??? Not happy customers More

It was a great experience. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in. More

I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for th which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service? More

Like that it is small and family owned . my only obstacle is the sticker they put on your windshield has only 5 000 miles and 6 months for the next oil change should be 7500 or when the pe my only obstacle is the sticker they put on your windshield has only 5 000 miles and 6 months for the next oil change should be 7500 or when the percentage runs out More

Frank was very knowledgeable and was able to get us in and out at the requested time we needed. and out at the requested time we needed. More

Professional good with answering questions and with advice on taking care of a potential problem advice on taking care of a potential problem More

Good number of people I came in contact were very friendly and was supported of my concerns and issues friendly and was supported of my concerns and issues More

Everyone was very helpful and informative. . They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza . They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza and Dave DeLeon are the greatest! More