Gareth Jones
Gareth Jones at Scranton GMC of Vernon

Gareth Jones

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
4.1
19 Reviews
4.1

19 Reviews

Write a Review

19 Reviews of Gareth Jones

July 17, 2026

Dealership Rating
Employee Rating

Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More

by mason-arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Frank Kern

Jul 17, 2026

Scranton GMC of Vernon responded

We appreciate you trusting our service department with your Cadillac XT5. It’s great to hear we addressed the issues you experienced promptly and kept you informed during the repairs. Your recommendation is appreciated.

June 22, 2026

Dealership Rating
Employee Rating

Always friendly, always patient always explains what they need to do to your vehicle to keep you safe and sound. More

by DJNEWTON428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

Jun 22, 2026

Scranton GMC of Vernon responded

It’s great to hear Frank and Gareth provided friendly, patient service while explaining the work needed to keep your Buick safe. Thank you for the five-star review.

June 21, 2026

Dealership Rating
Employee Rating

Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said More

by chad R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Scranton GMC of Vernon responded

Chad, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 13, 2026

Dealership Rating
Employee Rating

Every staff is very nice and welcoming, and make sure that I'm happy with my service More

by lisbethh01
Recommend Dealer
Yes

Other Employees Tagged: Gareth Jones

Jun 14, 2026

Scranton GMC of Vernon responded

It’s wonderful our team welcomed you warmly and made sure you were satisfied with your Buick Enclave service. Thank you for sharing your experience. We look forward to assisting you again.

May 28, 2026

Dealership Rating
Employee Rating

The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More

by alinicolelib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Zeidenberg

Jun 03, 2026

Scranton GMC of Vernon responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 22, 2026

Dealership Rating
Employee Rating

Great job nice people delivery and pick up excellent that’s all I’ve got to say in the subject More

by HTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Scranton GMC of Vernon responded

We’re delighted our team delivered excellent service on your Cadillac XT5 and made pickup and delivery seamless. Thank you for sharing your great experience and please let us know if we can assist again.

May 07, 2026

Dealership Rating
Employee Rating

I Bought a 2021 GMC Canyon at Scranton motors with the very expensive GOLD warranty. When the truck needed a new AC compressor the warranty would only cover half the cost of the Compressor. I dropped t More

by Max485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2026

Scranton GMC of Vernon responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 03, 2026

Dealership Rating
Employee Rating

Great group of people. ..willing to with the customer and to keep them informed on service. More

by wbn57
Recommend Dealer
Yes

Other Employees Tagged: Gareth Jones

May 04, 2026

Scranton GMC of Vernon responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2026

Dealership Rating
Employee Rating

First off, spell my first name correctly. Leads me to wonder about the review totalit. More

by joseph.korotie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Scranton GMC of Vernon responded

Joseph, our customers are our top priority, and your feedback is greatly appreciated! All of us at Scranton GMC of Vernon are glad to have you as a customer.

April 29, 2026

Dealership Rating
Employee Rating

Drove my truck there with a diagnosed sensor issue from olanders. They said I needed a new sensor. I paid them $1000 to install the new sensor. They called me when the job was done and said now my vehicle More

by DONTICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2026

Scranton GMC of Vernon responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

1

Dealership Inventory (220 Vehicles)

used 2025 GMC Sierra 3500 car, priced at $63,915
2025 GMC Sierra 3500
used
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
used 2023 Jeep Wrangler 4xe car, priced at $28,916
2023 Jeep Wrangler 4xe
used
Silver Zynith Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 GMC Terrain car, priced at $33,915
2024 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $74,126
2026 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Savana 2500 car, priced at $48,878
2026 GMC Savana 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2021 Chevrolet Corvette car, priced at $70,824
2021 Chevrolet Corvette
used
Red exterior
Automatic
Rear-wheel Drive