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Gareth Jones
22 Reviews
22 Reviews
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22 Reviews of Gareth Jones
August 03, 2026
They charged me over $40 for miscellaneous charge or better term shop charge for a $380 bill oil change rotate tires air cleaner. I considered that $40 a departing gift I will never return to Scranton m better term shop charge for a $380 bill oil change rotate tires air cleaner. I considered that $40 a departing gift I will never return to Scranton motors ever again More
by Alexgrier
Verified Customer
August 02, 2026
The customer service was excellent. They worked on my problem until it was solved and the issue was repaired. I'd definitely come back again. They worked on my problem until it was solved and the issue was repaired. I'd definitely come back again. More
by timlucas
Other Employees Tagged: Gareth Jones
July 26, 2026
The service was very good. It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for It was the first time I had my truck in since I bought it. Everyone was very professional and the mechanic made sure my truck was fixed and ready for pickup. More
by jcshiz53
Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Frank Kern, James Krauss
July 17, 2026
Outstanding service department. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. Resolved the issues we had timely, and kept us informed of the status of the repairs. Highly recommend. More
by mason-arnold
Other Employees Tagged: Robert Zeidenberg, Frank Kern
June 22, 2026
Always friendly, always patient always explains what they need to do to your vehicle to keep you safe and sound. need to do to your vehicle to keep you safe and sound. More
by DJNEWTON428
Other Employees Tagged: Frank Kern
June 21, 2026
Everybody in the service department is great at the front desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said desk area. The workmanship that was performed on my vehicle was subpar at Best. Vehicle went in for an oil change tire rotation. The technician said he rotated the tires. Come to find out he did not rotate the tires and the vehicle had to go back in to have the tires rotated at that time. More
by chad R
Other Employees Tagged: Robert Zeidenberg, Frank Kern, Doug Freeman, Rob Brown, Jalen Stephenson , Dominick Salemi
May 28, 2026
The last couple services I have needed they have made things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. things very inconvenient for me. They seem to not have enough extra cars for loaning during service times. More
by alinicolelib
Other Employees Tagged: Robert Zeidenberg
May 22, 2026
Great job nice people delivery and pick up excellent that’s all I’ve got to say in the subject that’s all I’ve got to say in the subject More
by HTA
Other Employees Tagged: Mike Conlon, Frank Kern, James Krauss
May 07, 2026
I Bought a 2021 GMC Canyon at Scranton motors with the very expensive GOLD warranty. When the truck needed a new AC compressor the warranty would only cover half the cost of the Compressor. I dropped t very expensive GOLD warranty. When the truck needed a new AC compressor the warranty would only cover half the cost of the Compressor. I dropped the truck off on Tuesday. It took 2 weeks to get the job completed. Very slow process getting the warranty work completed. Fortunately I had another vehicle for the 2 week AC repair. Hey I guess I’m lucky the warranty company DID cover most of the work. After all the horror stories I hear about them online! Just wish it was done in a more timely manor. More
by Max485
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