Scranton GMC of Vernon - Service Center

It was a great experience. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in. They did everything quickly kept me up to speed with everything and had a comfortable waiting area to sit in. More

I like this dealership a lot and they repaired my car, which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for th which I am happy about. I bought my Buick Encore at Scranton and am happy with the car The only part that I am unhappy with is paying $212 for the diagnostic test. The diagnostic test should have been refunded when I paid $2500 for the repair. Also, I told you all what the problem was by name, turbo, when I called for the appointment and dropped the car off. I’ve been told that the turbocharger is a known problem in GM cars over 70k miles and the repair is covered in other models. Yet I still paid $212 for a diagnostic test. Do you see my point? Would you be happy about paying for this service? More

Like that it is small and family owned . my only obstacle is the sticker they put on your windshield has only 5 000 miles and 6 months for the next oil change should be 7500 or when the pe my only obstacle is the sticker they put on your windshield has only 5 000 miles and 6 months for the next oil change should be 7500 or when the percentage runs out More

Frank was very knowledgeable and was able to get us in and out at the requested time we needed. and out at the requested time we needed. More

Professional good with answering questions and with advice on taking care of a potential problem advice on taking care of a potential problem More

Good number of people I came in contact were very friendly and was supported of my concerns and issues friendly and was supported of my concerns and issues More

Everyone was very helpful and informative. . They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza . They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza and Dave DeLeon are the greatest! More

My car was taken in as an emergency and was fixed that day. My car was washed and ready for me. day. My car was washed and ready for me. More

Everyone at the dealership was a class act. I will definitely be coming back in the future for service. I will definitely be coming back in the future for service. More

Billy is the best! Keeps me informed and always delivers on what he promises. No surprises, only great service. Keeps me informed and always delivers on what he promises. No surprises, only great service. More