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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,041 Reviews

2,041 Reviews of Scranton GMC of Vernon - Service Center

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January 16, 2022

2 of the 3 items are still not working correctly. They need to correct them More

by MMONGILLO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rogers, Jeff Borovicka
Feb 04, 2022 -

Scranton GMC of Vernon responded

I am sorry to hear about the issues you are still having with your vehicle. I would like to bring your concerns to management, but I can't seem to locate your information based on your screen name alone. If you like, please respond to this review (privately if you prefer) along with your contact information and the best time to reach you, and I will have someone reach out to help. Thank you for the feedback, and we look forward to the chance to look into this further. Have a great day.

January 16, 2022

I’ve had to stop several times for simple things and everyone treats my problems with kindness and care. More

by axboyko60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
January 16, 2022

Great service. But price was higher then expected. Employees were very friendly and had answers to questions More

by DOLFIN_79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
January 16, 2022

Very nice people that work there. They care about there customers. Best cadillac dealer I've been too! More

by brendamulero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, David Rogers, Ashley Corey, Jeff Borovicka
January 15, 2022

With in days my recall part came in and installed. Very pleased with the service. My car was ready when they said it would be. More

by jpintosavonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey
January 15, 2022

Pleasant waiting area, quick turnaround and efficient turn around and did a nice job in a short time. More

by Bobwmccall1954
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Jeff Borovicka
January 14, 2022

Very professional staff, took care of me in the first few minutes as I walked in, no wait or down time. The waiting area was clean and everytime the staff walked in to talked to another customer they always More

by Javier1973
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was nice , Ashley Corey, Jeff Borovicka
January 14, 2022

Great experience everyone was friendly and helpful.Dave help me with Cadillac repair thanks ,also the job was done on time. Thanks you Don Shea More

by Sheachef
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rogers
January 13, 2022

Always a great experience when I go to Scranton to have my Cadillac XT5 serviced. The team is super nice. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, Meghan Scranton, Joe Malenfant, Trevor Hamel, David Rogers, Jeff Borovicka
January 12, 2022

The crew was friendly, and there was no pressure did exactly what I asked. I would definitely go back. More

by sowmac6738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
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