2,029 Reviews of Scranton GMC of Vernon - Service Center
The service is amazing! The people are honest and am so happy I went there. I won't go anywhere else! Thank you so much!!!!! happy I went there. I won't go anywhere else! Thank you so much!!!!! More
Amanda was great ! Excellent customer service. She is very customer service orientated! Very through and very concerned that I was satisfied with the service I received! very customer service orientated! Very through and very concerned that I was satisfied with the service I received! More
Great dealership. The service team is always helpful and friendly. Customer lounge is very clean and inviting. My vehicle was cleaned and washed. 100% professional. friendly. Customer lounge is very clean and inviting. My vehicle was cleaned and washed. 100% professional. More
Excellent service always called to let me know what was going on done one that said it will be done very important to meYour service department is very professional and I will always come there and I do no going on done one that said it will be done very important to meYour service department is very professional and I will always come there and I do not and will not go back to Gates GMC More
My experience with Scranton Cadillac Buick GMC and all the service personal has always been to the highest quality. Amanda has always served my automotive needs with great skill. the service personal has always been to the highest quality. Amanda has always served my automotive needs with great skill. More
I brought 2018 Cadillac for oil change and ‘shake’ at certain speeds. Long story short they said I didn’t have a warranty (I do), then that it wasn’t approved and delayed me getting car back for almost a certain speeds. Long story short they said I didn’t have a warranty (I do), then that it wasn’t approved and delayed me getting car back for almost a week for an oil change and out of pocket rental. Combination of not getting back to me, saying I didn’t have a warranty, etc. More
The service was good & friendly in replacing my 2015 Cadillac ATS tires. It was completed within 4 hours of dropping off my auto. The tires have yet to have an issue. Cadillac ATS tires. It was completed within 4 hours of dropping off my auto. The tires have yet to have an issue. More
Scranton motors made my first purchase a very pleasant and professional experience, the dealership was very clean and very respectful, I can't thank Scranton motors enough. thank you for my new vehicle, and professional experience, the dealership was very clean and very respectful, I can't thank Scranton motors enough. thank you for my new vehicle, I purchased. More
Great customer service Steven Trull was phenomenal!! My service took a little longer than expected but he kept giving me updates and making sure I was alright and apologized for the long wait. It was a gre service took a little longer than expected but he kept giving me updates and making sure I was alright and apologized for the long wait. It was a great experience, Scranton motors has a great employee!! Thumbs up 👍 More