Scranton GMC of Vernon - Service Center

I was traveling to Florida pulling a 6x10 trailer with motorcycle, my transmission overheated. After having a module reset then a hundred miles later same problem again another dealer replaced module. You motorcycle, my transmission overheated. After having a module reset then a hundred miles later same problem again another dealer replaced module. Your dealership found the cooling tubes clogged cleaned them out and I was able to continue my trip. I am pleased to do business with your service department they knew what to do. More

The whole team gets five stars. They are calm under pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! More

Staff is extremely friendly and knowledgeable. They treat me like a valued customer. That is the most important consideration for me choosing Scranton. A job done right is critical. me like a valued customer. That is the most important consideration for me choosing Scranton. A job done right is critical. More

Dealership is doing the best they can under the circumstances. Was there Maybe 2 hours waiting outside. Maybe could have been offered a cup of coffee or a bottle of water. But, no big deal. circumstances. Was there Maybe 2 hours waiting outside. Maybe could have been offered a cup of coffee or a bottle of water. But, no big deal. More

Solid, well-established dealership. Keith, the Service Manager, is #1 in customer service and a reason I have serviced my Cadillac exclusively here for the past 8 years. Manager, is #1 in customer service and a reason I have serviced my Cadillac exclusively here for the past 8 years. More

The customer service was very good and my car was done quickly She called Me a couple times to give me status of what was quickly She called Me a couple times to give me status of what was More

Excellent "No Touch" Service "No Touch" Service was excellent especially in these trying times with the Corona-19 virus. Sam, the service writer was excellent. She kept me updat "No Touch" Service was excellent especially in these trying times with the Corona-19 virus. Sam, the service writer was excellent. She kept me updated throughout the day. Service was completed in one day, which we didn't expect. More

Excellent customer service from Jonathon and steve. I left very satisfied. Nice talking with Kevin and jimmy. Also Beverly and sammy. Great techs servicing my 2009 Cadillac STS.! left very satisfied. Nice talking with Kevin and jimmy. Also Beverly and sammy. Great techs servicing my 2009 Cadillac STS.! More

Good caring people at Scranton’s and that goes for both their service and sales. My last 4 vehicles were purchased from them and serviced by them their service and sales. My last 4 vehicles were purchased from them and serviced by them More

Great service department would strongly recommend them for your service needs they went above and beyond to keep me safe during this pandemic my vehicle came back to me washed vacuumed and sanitized for your service needs they went above and beyond to keep me safe during this pandemic my vehicle came back to me washed vacuumed and sanitized More