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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,019 Reviews

2,019 Reviews of Scranton GMC of Vernon - Service Center

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July 17, 2023

My car was leaking what we thought was transmission fluid.. I was leaving for vacation the next morning. I called Scranton from airport and they were able to accommodate me when I returned… excellent More

by LELKEYBROWN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Great availability for appointment time and turn time. Got loaner while my car was being serviced. Service team was excellent More

by Meduri218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads
July 15, 2023

Service was prompt, I dropped my truck off early and they got it in to at least diagnose it before my scheduled appointment More

by KHORTON6530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Jeff went above and beyond the work that he did for me was excellent. And I can't thank him enough for what he did. More

by dfrank1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
July 13, 2023

Jeff greeted me before I walked in to check in, very professional. He also walked me to the waiting room while I waited for the first service job on my new truck. More

by pdowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
July 13, 2023

They made the car buying experience easy. Kayla was very knowledgeable and answered all our questions. More

by DGPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
July 12, 2023

Very good to work with Highly recommend ppl to go to this dealer and be satisfied leaving More

by Cranegmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Very pleasant staff, and very quick service, The only thing that I miss, free water!! More

by ALFENOES69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
July 10, 2023

Scranton and Frank specifically provide excellent customer service. He makes sure that the customer is informed and advised. Things are done when he says they will be done and generally within the es More

by DPELTIER3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
July 09, 2023

Easy to deal with. Repairs done timely. Car was washed when I picked it up. More

by sekz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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